Template library

D2C Brands WhatsApp templates

WhatsApp templates for direct-to-consumer brands — launches, back-in-stock, order and delivery updates and win-back offers. Copy, personalise and go live on the official WhatsApp Business API.

18 ready-to-edit templatesCopy the message or the Meta JSON payloadApproval tips and send cost on every page

Abandoned Cart WhatsApp Template for D2C Brands

A compliant, copy-paste WhatsApp abandoned cart template for D2C brands, submitted as Marketing with an opt-out line, name/product/incentive variables and two quick-reply buttons — approved and sendable through InfiQ.

Appointment Reminder WhatsApp Template for D2C Brands

A copy-paste, utility-category WhatsApp appointment reminder template for Indian D2C brands, with the correct variables, sample values, Confirm/Reschedule buttons and Meta approval notes — deployable through InfiQ within a day of submission.

Back In Stock WhatsApp Template for D2C Brands

A copy-paste, Meta-approved WhatsApp back-in-stock template for D2C brands. Submit it as Marketing, personalise the customer name and product, keep the opt-out line, and send restock alerts to your waitlist in one tap — with transparent ₹ pricing on Meta's marketing rate through InfiQ.

COD Confirmation WhatsApp Template for D2C Brands

A Meta-compliant, Utility-category WhatsApp template that gets D2C shoppers to confirm their COD order in one tap — copy it, map the three variables, submit for approval, and start cutting RTO with InfiQ.

Customer Onboarding WhatsApp Template for D2C Brands

A Meta-compliant WhatsApp customer onboarding template for D2C brands in the utility category, with variables for brand, name and first step, sample values, approval tips, and honest ₹ pricing via InfiQ.

Delivery Tracking WhatsApp Template for D2C Brands

A utility-category WhatsApp delivery tracking template for D2C brands: name, order ID, ETA and courier variables, plus Track live and Reschedule buttons. Compliant, fast to approve, and billed at Meta's utility per-message rate on InfiQ's transparent ₹ pricing.

Event Reminders WhatsApp Template for D2C Brands

A utility-category WhatsApp template that reminds D2C customers about an event they registered for, with name, event, date and venue/time variables plus "View ticket" and "Add to calendar" buttons. Utility billing (per delivered message), instant sending after approval, and honest ₹ pricing via InfiQ.

Feedback & CSAT WhatsApp Template for D2C Brands

A Utility-category WhatsApp template that asks a D2C customer to rate a specific order or interaction using three quick-reply buttons — approved fast, billed at the utility rate per delivered message, and sent within the 24-hour window through InfiQ.

KYC Collection WhatsApp Template for D2C Brands

A Meta-compliant, copy-paste WhatsApp KYC collection template for D2C brands — submitted as Utility, with variables, sample values, a Complete KYC button and approval tips. Billed per delivered utility message plus InfiQ's transparent ₹ pricing (ex-GST).

Lead Qualification WhatsApp Template for D2C Brands

A copy-paste WhatsApp lead qualification template for D2C brands, submitted as a Utility message. It greets the lead by name, references the exact product they asked about, and offers quick-reply buttons to qualify intent in one tap — with approval notes, variable samples and honest ₹ cost guidance.

Loyalty Rewards WhatsApp Template for D2C Brands

A compliant WhatsApp marketing template that tells a D2C customer their reward-point balance and expiry, with a one-tap Redeem button and a required opt-out line — copy it, personalise four variables, and send after Meta approval via InfiQ.

Order Confirmation WhatsApp Template for D2C Brands

A ready-to-use, utility-category WhatsApp order confirmation template for D2C brands — with variables, sample values, buttons and approval tips — that you can submit through InfiQ and start sending within a day.

OTP Authentication WhatsApp Template for D2C Brands

A compliant WhatsApp Authentication-category OTP template for D2C brands: {{1}} code, {{2}} brand name, a one-tap Copy-code button, validity and no-sharing lines, plus Meta approval tips and honest pricing on the per-delivered-message authentication rate.

Payment Reminder WhatsApp Template for D2C Brands

A copy-paste WhatsApp payment reminder template for D2C brands, submitted as Utility (transactional), with name/amount/order/due-date variables, a Pay Now button, sample values and Meta approval tips — ready to send via InfiQ.

Promotional Offers WhatsApp Template for D2C Brands

A copy-paste WhatsApp promotional offers template for D2C brands, submitted as marketing, with variables for name, offer, discount, category and end date, an opt-out line, and Shop now / View offers buttons — ready to launch with InfiQ on transparent ₹ pricing.

Re-Engagement Winback WhatsApp Template for D2C Brands

A copy-paste WhatsApp winback template for D2C brands — marketing category, four personalisation variables, a required opt-out line, and approval tips — ready to send lapsed customers a one-tap reason to come back.

Shipping Updates WhatsApp Template for D2C Brands

A compliant WhatsApp Utility template that tells D2C customers their order has shipped, who's carrying it, and when it's expected — with a one-tap Track button. Utility category keeps it cheap and approval-friendly; personalise the four variables and send instantly through InfiQ once approved.

Subscription Renewals WhatsApp Template for D2C Brands

A utility-category WhatsApp template that reminds subscription customers of their upcoming renewal date, plan and amount with a one-tap Renew button — copy-paste ready, compliant, and sent through InfiQ on Meta's live utility rate card with transparent ₹ pricing.

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