Your entire storefront, inside one chat.

If a customer messages you first, you can share the catalog freely inside the 24-hour service window. Outbound catalog pushes need recorded opt-in and an approved template. InfiQ stores consent records, audit logs and access controls so every send is defensible.

Your catalog lives in Meta Commerce Manager, linked to your WhatsApp Business API number. InfiQ syncs it from Shopify, WooCommerce or a simple CSV, and keeps prices and stock current on a schedule you set.

Replies inside the 24-hour window — including single-product and multi-product messages — need no approval. Outbound catalog templates do, and Meta usually clears correctly formatted ones within a few hours. InfiQ flags common rejection reasons before you submit.

Once the cart is confirmed, InfiQ drops a payment link from your gateway — Razorpay, PayU, Cashfree or others — into the thread. The customer pays by UPI, card or netbanking, and the confirmation posts back into the same chat automatically.

Stock syncs on a schedule, so sold-out items disappear from the catalog automatically. If a carted item sells out before payment, the bot flags it at checkout and suggests in-stock alternatives instead of silently failing the order.

InfiQ tracks the full funnel — catalog opens, carts, orders placed and payments completed — per campaign and per SKU. Compare revenue per conversation against your web store; most merchants have a clear read within two weeks.