Turn happy customers into new customers.

Yes. Referral asks are marketing templates under Meta's rules, so they need prior opt-in — typically collected at checkout, signup or in a support chat. InfiQ stores consent records, audit logs and access controls so you can show when and where each opt-in happened.

Yes, as long as the offer is stated plainly and variables like name and code are used correctly. InfiQ pre-checks templates against Meta's marketing policy before submission, and most referral templates clear review within a few hours.

InfiQ listens to webhooks from Shopify, WooCommerce or your own backend via API — order delivered, rating submitted, milestone reached. Each event can generate the code, send the invite and log the touch in your CRM. No integration ready yet? Upload a CSV of eligible customers and run it as a campaign.

The highest share rates come within 24 hours of a positive moment — delivery, a good rating or a repeat purchase. InfiQ enforces frequency caps per contact, so an advocate who ignores the ask isn't nudged again for a set window, typically 60-90 days.

Every code carries end-to-end attribution: invites sent, links shared, friends who clicked and first orders placed. Compare reward spend against referred revenue in the dashboard, or export per-cohort data to your BI tool to track payback over time.

InfiQ flags self-referrals by matching phone numbers, delivery addresses and payment fingerprints between advocate and friend. You can cap rewards per customer per month and route suspicious redemptions to a manual review queue before credit is issued.