Loyalty points your customers actually see — no app needed.

Yes. Capture consent at enrolment — a QR scan, checkout form or keyword message — and InfiQ stores the consent record with a timestamp. Members can reply STOP at any time and the platform suppresses them automatically.

Any business-initiated message uses a pre-approved template. Balance updates and tier upgrades usually clear under the utility category within minutes to a few hours, and InfiQ flags wording likely to be rejected before you submit.

Connect your POS, e-commerce platform or CRM to InfiQ's API or webhooks; a purchase event fires the template with the member's points merged in. If you don't have a live integration, scheduled CSV uploads work too.

Transaction-triggered updates go out per purchase, since members expect them. Promotional nudges like birthday offers or expiry reminders work best capped at 2–4 per month — Meta rate-limits marketing templates per user, and InfiQ enforces the frequency caps you set.

Track read rate, button taps and voucher redemptions per campaign in InfiQ's dashboard, and pass a unique code per member to tie redemptions back to your POS. For true lift, compare repeat-purchase rates of messaged versus unmessaged members.

Update the contact record and the consent record and message history carry over in the audit log. Balance disputes route to your team through the shared inbox, so an agent can check the ledger and reply in the same thread.