WhatsApp Business API Pricing Guide 2026 (India)
How WhatsApp Business API pricing works in 2026 — per-message billing, the four categories, the free 24-hour window, fees, and an India budget example.
Read the guideChatbots & Automation
Answer in seconds, 24×7, without hiring.
A no-code flow builder plus AI answers trained on your content. Qualify leads, take orders, and resolve FAQs automatically — hand off to humans when it matters.
Capabilities
What you get with Chatbots & Automation
No-code flow builder
Drag-and-drop conversation flows with buttons, lists, forms, conditions and delays. Publish changes instantly.
AI answers
Train on your website, catalogs and docs. The bot answers naturally in your customers' language and knows when to escalate.
Lead qualification
Collect name, budget, intent and location conversationally, then route hot leads to sales with full context.
Commerce flows
Browsable catalogs, cart recovery, order status and payment links — a storefront inside WhatsApp.
Human handoff
The bot transfers to the team inbox with the full transcript attached, so customers never repeat themselves.
Multilingual
Detect language automatically and reply in it — Hindi, English, and 50+ languages out of the box.
See it in action
A closer look at the product
01
The flow, from the customer's side
Buttons, lists and instant answers — your bot feels like your best agent on their fastest day.
9:41
S
Skyline Realty
online
TodayMessages are end-to-end encrypted. No one outside of this chat can read them.
Interested in the 2BHK at Green Meadows.13:05
Green Meadows · 2BHK
Great choice, Rahul! 1,140 sq ft, ₹86L onwards. Floor plan and price sheet attached.
Download brochure
Book site visit
Site visit this Saturday?13:07
Booked — Saturday 11 AM. Our sales lead Karan will meet you at the site office.13:07
Message
02
Human handoff, context intact
When the bot escalates, agents open the inbox to the full transcript and every attribute the bot collected.
app.infiq.in/inbox4 open
Search conversations
Ananya S.
Assigned to PriyaCan I change the delivery address?
Private note
@Priya order already packed — check with dispatch first
@Priya order already packed — check with dispatch first
Yes Ananya! Share the new address and we'll update it before dispatch.
Reply as Priya… SLA 4:00 left
By industry
Where Chatbots & Automation works hardest
Real Estate
<1 minfirst response to every new lead
Instant brochure delivery, site-visit scheduling and drip nurture for long sales cycles — connected to your lead sources and CRM.
WhatsApp for Real EstateHealthcare
-40%typical reduction in appointment no-shows
Appointment reminders, report delivery, and follow-up care journeys on the channel patients check first — with consent and privacy built in.
WhatsApp for HealthcareE-commerce & D2C
3–5×typical ROI on cart-recovery campaigns
Recover abandoned carts, confirm orders, ship COD verifications and re-engage buyers — on a channel where read rates run high (often cited around 90%+) within minutes.
WhatsApp for E-commerce & D2CFAQ
Frequently asked questions
Do I need developers to build a chatbot?
No. The visual flow builder is fully no-code. Developers can extend flows with webhooks and API calls when you need custom logic.
Can the bot hand over to a human agent?
Yes — on keyword, sentiment, or button press. The conversation lands in the shared team inbox with the full transcript and collected attributes.
What can I automate on WhatsApp?
FAQs, lead capture, appointment booking, order tracking, cart recovery, feedback collection, payment reminders and more. Most customers automate 60–80% of inbound conversations.
Still have questions?
Ask on WhatsAppFurther reading
Guides from the InfiQ blog
WhatsApp Broadcast: The Complete Operator's Guide
How to run WhatsApp broadcasts that convert — opt-in list building, RFM segmentation, cadence caps, quality-rating protection and follow-up plays.
Read the guideWhatsApp Green Tick Verification: An Honest Guide
What the WhatsApp green tick actually is, who Meta approves, why applications fail, and what to do after a rejection — without the hype.
Read the guide
Send your first message today.
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