Skip to content

Glossary

Message Status

Developer & API

Definition
The delivery lifecycle of a sent WhatsApp message — accepted/sent, delivered, read or failed — surfaced through webhooks.

What Message Status means

Message status is the lifecycle each outbound WhatsApp message moves through after you send it. The typical states are accepted or sent (WhatsApp has taken the message), delivered (it reached the recipient's device), and read (the recipient opened it, when read receipts are on). A failed status means the message could not be delivered, usually with an error reason attached.

These status changes arrive as webhook events keyed to the message's ID (wamid), so software can react — retrying a failure, advancing an automation only after delivery, or building analytics on read rates. Reading the failure reason is important: it distinguishes an invalid number from a policy or window issue.

InfiQ surfaces message status in campaign reporting and pushes the underlying events to your endpoint via webhooks, so developers can reconcile every send to its outcome.

See also on InfiQ

Talk to InfiQ

See how this works on InfiQ

Tell us your use-case — we’ll show it running in a sandbox, usually within a working day.

Step 1 of 2
WhatsApp

Protected by invisible spam checks · replies within 1 working day

Meta Business Partner

Send your first message today.

Get set up on the official WhatsApp Business API and go live in 2 hours — with a team that answers when you call.

7-day free trial Enterprise-grade reliability Live in 2 hours Built for Indian businesses