Webhooks & API: Build Anything on Top of WhatsApp
Webhooks push real-time events — inbound messages, delivery/read/failed statuses, template updates — to your systems, and InfiQ's developer API lets you send, automate and integrate WhatsApp into any stack.
Why it matters
Off-the-shelf flows only go so far; serious automation needs events and an API. Webhooks let you react to every inbound message and status in real time — update the CRM, trigger a workflow, log to your warehouse — and the API lets you send and manage programmatically. This is what turns WhatsApp from a tool into infrastructure.
Use cases
Custom CRM sync, real-time analytics, bespoke bots, order and ticket automation, and data warehousing. See our developer resources and the set-up-webhooks tutorial to get started.
Are you eligible?
To start using webhooks and the developer API, you'll want:
0 of 5 ready — tick the rest to confirm eligibility.
Set it up with InfiQ
Wire up events and start sending in a few steps:
0 of 6 steps done
Point InfiQ at your HTTPS endpoint that will receive event callbacks.
Complete the verification handshake so InfiQ confirms your URL is live and owned by you.
Choose the events you care about — inbound messages, delivery, read, failed and template status updates.
Process incoming payloads in your backend to update your CRM, trigger workflows or log to your warehouse.
Use InfiQ's developer API to send and manage messages programmatically from your stack.
Validate the signed payload on every request so you only act on genuine InfiQ events.
Frequently asked questions
What events fire?+
Is it real-time?+
Can I build a custom bot?+
Is it secure?+
Are there docs?+
How is messaging billed when I send via the API?+
Still have questions?
Ask on WhatsAppBuild on the API — read the developer docs or book a demo.