Message Status Tracking: Know Exactly What Happened to Every Message
Every WhatsApp message returns a status — sent, delivered, read, or failed — and tracking these across campaigns is how you measure real reach, protect your quality rating, and fix deliverability before it costs you.
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Delivery status
Why it matters
'I sent it' isn't 'they got it, and read it.' Failed and undelivered messages, falling read rates, and rising blocks are early warnings of a quality problem that — unaddressed — throttles your messaging limits. Status tracking turns those into visible metrics you can act on: pause a bad template, clean a list, adjust timing, and protect your tier.
See it in action
A live preview shows a single message with its status ticks alongside a campaign dashboard mock — delivered, read and failed rates at a glance — so you can see both the individual message journey and the aggregate campaign health in one view.
Are you eligible?
To track message status across your WhatsApp campaigns, you'll need:
0 of 5 ready — tick the rest to confirm eligibility.
Set it up with InfiQ
Go from raw webhook events to actionable delivery analytics in a few steps:
0 of 5 steps done
Enable status event delivery on your WhatsApp number so sent, delivered, read and failed events flow to InfiQ in real time.
Group incoming status events by campaign and template so each send has its own delivery breakdown.
Surface delivered, read and failed rates per campaign in a dashboard you can read at a glance.
Set thresholds so read-rate dips, failure spikes or quality risks trigger an alert before they escalate.
Pause a failing template, clean the recipient list or adjust send timing to protect your messaging tier.
Use cases
Campaign optimisation, quality-rating protection, list hygiene, A/B testing templates, and deliverability troubleshooting. Status data feeds directly into related workflows like tracking your quality rating and exporting analytics for deeper reporting.
Frequently asked questions
What message statuses exist on WhatsApp?+
Why should I track message status?+
Can I see read rates per campaign?+
Does status tracking help protect my messaging tier?+
Is status tracking real-time?+
What can I do when I spot a problem?+
Still have questions?
Ask on WhatsAppMeasure every message — book a demo.