What WhatsApp Coexistence means
WhatsApp coexistence is Meta's way for a business to keep its WhatsApp Business app and add the WhatsApp Business Platform on the same number. Meta's product name is “API solutions for WhatsApp Business app users”, and its developer docs list it as onboarding WhatsApp Business app users (Coexistence). It launched in February 2025 and has covered Indian (+91) numbers since May 2025.
The business connects through a supported provider's signup and confirms from inside the WhatsApp Business app, by scanning a QR code or, on older screens, approving and entering a code. It can choose to share up to six months of one-to-one chat history, and its contacts sync with their saved names. Afterwards, text, photo, video and document messages sent from the app and from the platform are mirrored, with edits and deletes.
Some app features switch off in one-to-one chats (disappearing messages, view once, live location), and broadcast lists become read-only. Groups, calls, catalog and Status keep working in the app. A coexistence number sends at a fixed 20 messages a second and can't get the Official Business Account badge. One-to-one messages sent from the app stay free.
