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Glossary

Business Solution Provider(BSP)

Core concepts

Definition
A company authorised by Meta to provide WhatsApp Business API access and messaging services to other businesses.

What Business Solution Provider means

A Business Solution Provider (BSP) is a company Meta has authorised to resell and support access to the WhatsApp Business API. BSPs handle onboarding, phone-number provisioning, message-template submission and the technical connection to WhatsApp's infrastructure on behalf of the businesses they serve.

Most businesses reach the WhatsApp Business API through a BSP rather than dealing with Meta directly, because the BSP simplifies verification, billing and day-to-day operations. Many BSPs are also full CPaaS platforms, adding software such as broadcasts, chatbots and shared inboxes on top of raw API access.

InfiQ operates as a provider on the official WhatsApp Business API and is an official Meta Business Partner, giving customers a supported route to the platform plus the tools to actually use it.

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