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Verification & trust

How long does WhatsApp business verification take?

Quick answer

WhatsApp business verification timing varies. Once you submit valid documents in Meta Business Manager, review typically takes a few days, though it can be same-day or stretch to a couple of weeks if documents are unclear or details don't match. You can start sending on a limited tier before verification completes.

In detail

Business verification is Meta's process of confirming that your business is a real, legally registered entity. It is done through Meta Business Manager and unlocks higher messaging tiers, higher-volume capabilities and eligibility for trust features like the green tick.

How long it takes varies and cannot be promised as a fixed duration. Once you submit the required documents, review typically completes within a few days. In practice it can be faster — sometimes same-day — or slower, occasionally a couple of weeks, especially if documents are hard to read, the business name or address doesn't match your official records, or Meta requests additional information.

The biggest lever on speed is document quality. Verification goes fastest when the business name, address and registration details on your submitted documents (such as a certificate of incorporation, tax registration or a utility bill) exactly match what you entered in Business Manager. Mismatches, blurry scans or an unverifiable phone number or website are the common reasons for delay or rejection.

Importantly, you don't have to wait for verification to begin. A connected number can send on the starting messaging tier (250 unique customers per rolling 24 hours) right away. Verification is what lets you climb beyond that and access higher-volume tiers, so submit it early and keep messaging quality clean while it processes.

If verification is rejected, Meta usually states why; correct the specific issue — most often a document mismatch — and resubmit.

Key points

  • Timing varies — typically a few days; sometimes same-day, sometimes weeks.
  • Done in Meta Business Manager; confirms you're a real registered business.
  • Speed depends on documents matching your Business Manager details exactly.
  • You can send on the 250/day starting tier before verification completes.
  • Verification unlocks higher tiers and green-tick eligibility.

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FAQ

Related questions

Can I send messages before business verification is complete?

Yes. A connected number can send on the starting tier of 250 unique customers per rolling 24 hours immediately. Verification is required to move up to higher-volume tiers.

Why was my business verification rejected?

Usually because submitted documents don't match your Business Manager details, are unclear, or the business couldn't be confirmed. Fix the specific issue Meta cites and resubmit.

What documents do I need for verification?

Official proof your business is real and registered — such as a certificate of incorporation, tax/GST registration, or a business utility bill — with the name and address matching your Business Manager exactly.

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