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Glossary

Green Tick (Official Business Account)(OBA)

Compliance & trust

Definition
A green verified badge Meta grants to notable, authentic businesses on WhatsApp, shown next to the business's display name.

What Green Tick (Official Business Account) means

The green tick denotes an Official Business Account (OBA) — a business whose authenticity and notability Meta has verified, shown as a green checkmark beside the display name in chats. It signals to customers that they are talking to the genuine brand, not an impostor.

The green tick is separate from being on the WhatsApp Business API: any API business gets a verified-business status, but the green OBA badge is granted selectively by Meta based on notability, and is not guaranteed. It cannot be bought.

InfiQ helps customers put their best case forward for the green tick and provides a free green-tick checklist covering the display name, business verification and brand-presence factors Meta weighs.

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