Wellington Region
WhatsApp Business API for Indian exporters and educators reaching Wellington
Wellington is New Zealand's capital, the seat of the High Commission of India, and seven and a half hours ahead of India until April. The India–New Zealand free trade agreement took effect on 20 October 2026.
A Wellington business
- Kia ora, is your winter range of cotton throws out yet? We have a shop on Cuba Street.
- Yes, from this week. I can send the range here. Would you like our new-season updates on WhatsApp too?
- Yes please. And has our last order left India?
- It left Chennai yesterday. We'll message you here when it reaches Wellington.
For India-based exporters, admissions teams and travel sellers with contacts in Wellington: which first message each sends, how New Zealand daylight time moves the send hour from India, what the High Commission's figures say about the city's links with India, and what a +64 message costs in rupees.
See it work
Who in India sends what first to Wellington
Four Indian senders, the first template each one sends a Wellington contact, its category, its language and when it should land.
Three of the four first messages are utility: an order, a service visit and an offer letter are all things the Wellington contact already asked for. Only the textile range is marketing, and New Zealand's spam law, which names instant messaging, wants the sender identified and a working unsubscribe in it; the New Zealand guide explains the three steps.
The landing column is the easiest one to get wrong from India. Wellington's 09:00 is the middle of the Indian night for half the year and very early morning for the rest, so every template here should be scheduled in New Zealand time and sent by the platform, not by someone in India staying up.
Four senders, four first messages, one clock seven and a half hours ahead
| First template | Category | Language | Lands in Wellington | |
|---|---|---|---|---|
| Electrical-goods exporter | ||||
| Made-up textiles exporter | ||||
| Machinery supplier | ||||
| Admissions counsellor |
Hover, tap or arrow-key through the cells — a dot in the corner means there is a note.
Admissions counsellor by Language
en_NZ, or hi for families
Hindi only where the family asked for it.
Legend — press one to highlight its cells
Row 4 of 4. Admissions counsellor × Language: en_NZ, or hi for families. Hindi only where the family asked for it.
Wellington and India, from the High Commission
From the High Commission of India in Wellington, read on 20 October 2026.
The High Commission, at 72 Pipitea Street, serves applicants in every New Zealand region except Northland, Auckland and Waikato, and also covers Samoa, Niue, Vanuatu and the Cook Islands.[1]
The India–New Zealand FTA was concluded on 22 December 2025, signed in New Delhi in April 2026, and enters into force on 20 October 2026.[2],[1]
New Zealand removes duty on all Indian exports from entry into force, while India eliminates or reduces duties on 95% of New Zealand's exports, with 57% duty-free from day one.[2]
India's main exports to New Zealand are pharmaceuticals, mechanical machinery, made-up textile articles and electrical machinery; New Zealand sends fruit and nuts, wood, aluminium and wool.[2]
India is the second-largest source of international students in New Zealand after China, with about 12,800 now against a peak of about 30,000 in 2015.[2]
Prime Minister Narendra Modi made an official visit to New Zealand on 10–11 July 2026, and President Murmu's state visit in August 2024 was to Wellington.[1],[2]
English (New Zealand) first, Hindi where families ask
Meta lists English (NZL) and Hindi; te reo Māori, an official language of New Zealand, is not on its template list.
The High Commission counts about 70,000 Indian passport holders in New Zealand, about 35,000 of them of Fijian-Indian descent, and MEA counts 300,000 overseas Indians there in all. Ask each contact which language they want rather than guessing.
Replies inside the 24-hour service window are not templates, so a team member can answer a Wellington customer in te reo Māori, Hindi or any other language they write in.
| Language | Meta code | Use it for |
|---|---|---|
| English (New Zealand) | en_NZ | Importers, universities, students and most customers |
| Hindi | hi | Families who chose Hindi at opt-in |
Prices in ₹ and NZD
What a message to a Wellington number costs
New Zealand sits in the Rest of Asia Pacific line of Meta's rate card: ₹0.9938 for an order or offer-letter update, ₹7.41 for a new range, ₹0.9938 for authentication and ₹0.9938 for a service reply. Plans start at ₹999 a month.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $18.55 NZD
₹833 / month, billed yearly≈ $15.47 NZD
Everything a growing business needs to run WhatsApp properly.
Growth
₹2,999 / month≈ $55.69 NZD
₹2,499 / month, billed yearly≈ $46.40 NZD
Lite, plus the API, automation and team scale serious senders need.
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Wellington · Rest of Asia Pacific (regional rate)
| Category | ₹ INR | NZD |
|---|---|---|
| Marketing | ₹7.4057 | $0.138 |
| Utility | ₹0.9938 | $0.0185 |
| Authentication | ₹0.9938 | $0.0185 |
| Service | ₹0.9938 | $0.0185 |
Per-message rates for all 47 markets, in ₹ and NZD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.101₹5.4352 | $0.0425₹2.2874 | $0.0425₹2.2874 | $0.0425₹2.2874 |
| Bangladesh | $0.120₹6.4397 | $0.0060₹0.3254 | $0.0060₹0.3254 | $0.0060₹0.3254 |
| Brazil | $0.102₹5.4970 | $0.0111₹0.5981 | $0.0111₹0.5981 | $0.0111₹0.5981 |
| Chile | $0.145₹7.8162 | $0.0327₹1.7585 | $0.0327₹1.7585 | $0.0327₹1.7585 |
| Colombia | $0.0204₹1.0993 | $0.0013₹0.0706 | $0.0013₹0.0706 | $0.0013₹0.0706 |
| Egypt | $0.105₹5.6629 | $0.0059₹0.3167 | $0.0059₹0.3167 | $0.0059₹0.3167 |
| France | $0.140₹7.5588 | $0.0490₹2.6393 | $0.0490₹2.6393 | $0.0490₹2.6393 |
| Germany | $0.223₹12.0088 | $0.0898₹4.8386 | $0.0898₹4.8386 | $0.0898₹4.8386 |
| Hong Kong | $0.120₹6.4397 | $0.0425₹2.2867 | $0.0425₹2.2867 | $0.0425₹2.2867 |
| Hungary | $0.140₹7.5596 | $0.0570₹3.0700 | $0.0570₹3.0700 | $0.0570₹3.0700 |
| India | $0.0175₹0.9435 | $0.0036₹0.1941 | $0.0026₹0.1402 | $0.0027₹0.1450 |
| Indonesia | $0.0671₹3.6133 | $0.0408₹2.1979 | $0.0408₹2.1979 | $0.0408₹2.1979 |
| Iraq | $0.0557₹2.9992 | $0.0129₹0.6943 | $0.0129₹0.6943 | $0.0129₹0.6943 |
| Israel | $0.0576₹3.1045 | $0.0087₹0.4662 | $0.0087₹0.4662 | $0.0087₹0.4662 |
| Italy | $0.130₹6.9847 | $0.0490₹2.6369 | $0.0490₹2.6369 | $0.0490₹2.6369 |
| Kazakhstan | $0.0986₹5.3098 | $0.0294₹1.5824 | $0.0294₹1.5824 | $0.0294₹1.5824 |
| Kuwait | $0.129₹6.9671 | $0.0718₹3.8671 | $0.0718₹3.8671 | $0.0718₹3.8671 |
| Malaysia | $0.140₹7.5644 | $0.0229₹1.2314 | $0.0229₹1.2314 | $0.0229₹1.2314 |
| Mexico | $0.0648₹3.4877 | $0.0139₹0.7471 | $0.0139₹0.7471 | $0.0139₹0.7471 |
| Morocco | $0.0676₹3.6425 | $0.0375₹2.0218 | $0.0375₹2.0218 | $0.0375₹2.0218 |
| Netherlands | $0.261₹14.0494 | $0.0817₹4.3987 | $0.0817₹4.3987 | $0.0817₹4.3987 |
| Nepal | $0.120₹6.4397 | $0.0056₹0.2990 | $0.0056₹0.2990 | $0.0056₹0.2990 |
| Nigeria | $0.0843₹4.5421 | $0.0110₹0.5898 | $0.0110₹0.5898 | $0.0110₹0.5898 |
| Oman | $0.0557₹2.9992 | $0.0403₹2.1709 | $0.0403₹2.1709 | $0.0403₹2.1709 |
| Pakistan | $0.0773₹4.1620 | $0.0245₹1.3200 | $0.0245₹1.3200 | $0.0245₹1.3200 |
| Peru | $0.115₹6.1843 | $0.0490₹2.6392 | $0.0490₹2.6392 | $0.0490₹2.6392 |
| Poland | $0.0596₹3.2105 | $0.0199₹1.0702 | $0.0199₹1.0702 | $0.0199₹1.0702 |
| Qatar | $0.0557₹2.9992 | $0.0196₹1.0547 | $0.0196₹1.0547 | $0.0196₹1.0547 |
| Romania | $0.140₹7.5596 | $0.0472₹2.5436 | $0.0472₹2.5436 | $0.0472₹2.5436 |
| Russia | $0.131₹7.0520 | $0.0653₹3.5173 | $0.0653₹3.5173 | $0.0653₹3.5173 |
| Saudi Arabia | $0.0938₹5.0537 | $0.0175₹0.9401 | $0.0175₹0.9401 | $0.0175₹0.9401 |
| Singapore | $0.120₹6.4397 | $0.0261₹1.4072 | $0.0261₹1.4072 | $0.0261₹1.4072 |
| South Africa | $0.0620₹3.3385 | $0.0155₹0.8369 | $0.0155₹0.8369 | $0.0155₹0.8369 |
| Spain | $0.115₹6.2161 | $0.0326₹1.7578 | $0.0326₹1.7578 | $0.0326₹1.7578 |
| Sri Lanka | $0.120₹6.4397 | $0.0033₹0.1759 | $0.0033₹0.1759 | $0.0033₹0.1759 |
| Turkey | $0.0178₹0.9587 | $0.0015₹0.0792 | $0.0015₹0.0792 | $0.0015₹0.0792 |
| Ukraine | $0.140₹7.5596 | $0.0485₹2.6138 | $0.0485₹2.6138 | $0.0485₹2.6138 |
| United Arab Emirates | $0.0938₹5.0537 | $0.0256₹1.3811 | $0.0256₹1.3811 | $0.0256₹1.3811 |
| United Kingdom | $0.104₹5.5795 | $0.0359₹1.9346 | $0.0359₹1.9346 | $0.0359₹1.9346 |
| North America | $0.0408₹2.1976 | $0.0056₹0.2989 | $0.0056₹0.2989 | $0.0056₹0.2989 |
| Rest of Africa | $0.0368₹1.9796 | $0.0065₹0.3516 | $0.0065₹0.3516 | $0.0065₹0.3516 |
| Rest of Asia Pacific | $0.138₹7.4057 | $0.0185₹0.9938 | $0.0185₹0.9938 | $0.0185₹0.9938 |
| Rest of Central & Eastern Europe | $0.140₹7.5596 | $0.0345₹1.8595 | $0.0345₹1.8595 | $0.0345₹1.8595 |
| Rest of Latin America | $0.121₹6.5048 | $0.0184₹0.9934 | $0.0184₹0.9934 | $0.0184₹0.9934 |
| Rest of Middle East | $0.0640₹3.4490 | $0.0149₹0.7998 | $0.0149₹0.7998 | $0.0149₹0.7998 |
| Rest of Western Europe | $0.0967₹5.2054 | $0.0279₹1.5019 | $0.0279₹1.5019 | $0.0279₹1.5019 |
| Other | $0.0986₹5.3098 | $0.0126₹0.6769 | $0.0126₹0.6769 | $0.0126₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A student's parent in India on a +91 number costs ₹0.19 for the same update. New Zealand-dollar amounts are indicative; InfiQ invoices in rupees, with GST for Indian businesses.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What an Indian team runs on InfiQ for Wellington
For a city whose day is mostly India's night.
- Broadcast campaigns
Send approved template campaigns to up to 2,00,000 contacts per broadcast, with segments, scheduling and delivery analytics.
Schedule offers and reminders for 10:00 in Wellington, sent to opted-in contacts while your team in India sleeps.
- Developer API and webhooks
A REST API with scoped keys, idempotency keys and per-key rate limits, plus HMAC-SHA256-signed webhooks retried for 24 hours. Included on Growth, an add-on on Lite.
Dispatch and offer-letter updates leave when your system records them, whatever the hour in India.
- Shared team inbox
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
Replies written during Wellington's day wait in the shared inbox, labelled, for the Indian morning shift.
- Consent records and opt-out enforcement
Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.
Each opt-in's source and time is stored and STOP is enforced, which is what the spam law's consent and unsubscribe steps ask you to show.
Nearby
City pages near Wellington
The nearest city guides on this site, in New Zealand and across the Tasman.
Auckland's page looks at the FTA's first steps and the Kiwi-Indian families there; the Australian pages each look at their own city.
Guides for Wellington teams
Questions Wellington businesses ask
Question: The High Commission in Wellington also covers Samoa, Niue, Vanuatu and the Cook Islands. Are those numbers charged like +64?
Answer: No. Meta charges each message by the recipient's country code, so a contact on a Samoan or Cook Islands number is charged at that country's line of the rate card, not New Zealand's ₹0.9938. Store the full country code with every contact and check the rate table before a Pacific-wide send.
Question: A Wellington electrical wholesaler buys our electrical machinery. When should a dispatch update leave Hyderabad to land at 09:00 in Wellington?
Answer: At 01:30 IST while New Zealand is on daylight time, until 4 April 2027, and at 02:30 IST after that. Schedule it in Wellington time and let the platform send it; a dispatch update is utility, so it can also go the moment your system records it.
Question: Wellington On a Plate is in August. When should our spice exporter's offer to Wellington restaurants go out?
Answer: Only to restaurants that opted in to offers, as a marketing template at ₹7.41. In August New Zealand is on standard time, six and a half hours ahead, so a 10:00 Wellington send leaves at 03:30 IST. The spam law also wants your business named and a working unsubscribe in it.
Question: Can our templates to Fijian-Indian families in the Wellington region be in Hindi?
Answer: Hindi (hi) is on Meta's template list, and the High Commission counts about 35,000 Indian passport holders of Fijian-Indian descent in New Zealand. Ask each family which language they want; replies in the service window can follow in whatever language they write, including Fiji Hindi.
Question: Our tours from India include Te Papa and Wētā Workshop in Wellington. Which rate applies to the travellers' confirmations?
Answer: Travellers on +91 numbers are charged at India's rate, ₹0.19 for a utility confirmation. If they buy a New Zealand SIM, messages to the +64 number cost the Rest of Asia Pacific rate, ₹0.9938. Booking and pickup messages are utility; an offer for the next trip is marketing.
Question: Our trading company in Wellington imports Indian textiles for the lower North Island. Can it hold the InfiQ account?
Answer: InfiQ serves India-based businesses: it bills in rupees with GST and keeps customer data in India, so the Indian exporter is the natural account holder and can message +64 numbers at New Zealand's rate. If the account must belong to the company based in Wellington, talk to sales about whether InfiQ fits.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]High Commission of India, Wellington: home page (FTA entry into force, jurisdiction, 2026 events) · High Commission of India, Wellington · read 2026-10-20
- [2]India-New Zealand Bilateral Brief · High Commission of India, Wellington · read 2026-10-20
- [3]Daylight saving · New Zealand Government (govt.nz) · read 2026-10-20
- [4]WellingtonNZ: events and attractions · WellingtonNZ · read 2026-10-20
- [5]Population of Overseas Indians (as of January 2026) · Ministry of External Affairs, India · read 2026-10-20
Have your Wellington messages waiting when the capital wakes
Start a 7-day Lite trial, no card needed, and schedule your first en_NZ template once Meta business verification is complete. If your business is based in Wellington, talk to sales about whether InfiQ fits.
