WhatsApp Business API in Kolkata, West Bengal

Transparent ₹ pricing

WhatsApp bills per delivered message, priced by category — marketing, utility and authentication — since Meta moved off per-conversation billing on 1 July 2025. The 24-hour service window is simply a free window to reply to a customer, not a billing unit. InfiQ shows you Meta's live per-message rates for India and applies its own transparent platform pricing on top, all in ₹ and ex-GST, so you can budget a Puja-season broadcast or a monthly utility flow with no surprises. Plans start at accessible monthly tiers with an Enterprise option for high-volume senders, and every rupee is invoiced with GST to your West Bengal GSTIN.

• Per-delivered-message pricing by category, in ₹ (ex-GST)
• Utility and authentication messages priced separately from marketing
• Monthly plans plus an Enterprise tier for high volume
• GST invoice raised to your West Bengal GSTIN

Onboarding a Kolkata business, step by step

Getting live on the official API is faster than most Kolkata businesses expect. First, we verify your business in Meta Business Manager using your existing registration and GSTIN — the same documents you already hold. Next, you connect your phone number through Meta's Embedded Signup, so your WhatsApp Business Account and its BSUID stay owned by you, never locked to a reseller. We then help you draft and submit message templates for approval — order updates, OTPs, offers — in Bengali, Hindi or English. Once templates clear, you go live, typically within 2 hours once your business is verified. If you want the green tick, we guide you through the official business verification and display-name requirements too.

• Verify your business in Meta Business Manager
• Connect your number via Embedded Signup — you keep BSUID ownership
• Get templates approved in Bengali, Hindi or English
• Go live in 2 hours; optional green-tick guidance

Talk to customers in Bengali, naturally

A message a customer can read in their own language gets read and answered. InfiQ supports Bengali, Hindi and English messaging and templates, so a Salt Lake customer receives their delivery update in Bengali while your back-office team works in whatever language suits them. Multi-language templates mean you can maintain one flow with regional variants rather than juggling separate systems, and India-hours support means help is available on your clock, not a distant timezone. For a city where trust is built on familiar, personal communication, speaking your customer's language is not a nice-to-have — it is how the sale gets closed.

Serving businesses across Kolkata and West Bengal

From central Kolkata and Salt Lake to Howrah, and out to the wider West Bengal market including Durgapur and Asansol, InfiQ onboards businesses of every size onto the official WhatsApp Business API. Whether you are a single-location retailer testing your first broadcast or a manufacturer wiring WhatsApp into your ERP for automated dispatch alerts, the setup, pricing and support are the same transparent, India-first experience. You own your account, you see exactly what you pay, and you get a partner who understands how business gets done in this part of the country.