Haryana
WhatsApp Business API for Hansi's bazaar shops, traders and workshops
Barsi Gate, its Persian inscription dated 1304–05, still stands amid Hansi's bazaar, 26 km east of Hisar on the road to Delhi. The shops behind it answer their customers' chats with two or three people at one counter.
A Hansi business
- Namaste, is the cotton suit material in your photo still in stock? We are coming from Hisar on Sunday.
- Yes, three colours are left at our shop near Barsi Gate. Shall we keep one aside for you?
- Keep the blue one, please. And send the shop location.
- Sending the pin now. The counter has put it aside under your name.
For shops in the bazaar around Hansi's Barsi Gate, cotton and textile traders, units in the district's steel, farm-implement and dairy trades, and the cabs that take visitors to the Char Qutub: how one WhatsApp number gets each chat to the person who can answer it, and what each message costs.
Hansi in seven lines
From the Hisar district administration's pages, Invest India's ODOP list, IBEF's Haryana profile and Meta's pricing documentation.
Barsi Gate, the main entrance to Hansi's ancient fort and still part of its outer defence wall, stands amid the town's bazaar; a Persian inscription above the doorway dates it to 1304–05 AD.[2]
The fort known as Prithvi Raj-ka-Qila is now a mound; a pillared hall, the Baradari, survives, and 57 bronze images of Jain Tirthankaras were recovered from the site.[2]
West of the town, the Char Qutub complex holds the tombs of four Sufi saints and a large mosque built by Firoz Shah Tughlaq, who founded Hisar in 1354.[2],[3]
Hansi lies 26 km east of Hisar on the Hisar–Delhi road; Hisar is 164 km west of Delhi on National Highway 9 and lists Hindi as its language.[2],[1]
The district administration describes Hisar as serving people from neighbouring parts of Rajasthan and Punjab, who come for medical care, seeds, livestock and education.[1]
Invest India's ODOP list names steel products, agriculture implements and dairy products for Hisar; IBEF counts Hisar among Haryana's textile centres and lists cotton, wheat and mustard among the state's key crops.[4],[5]
Meta charges for each delivered business message by its category and the recipient's country calling code, and a non-template reply can go out only within 24 hours of the customer's last message.[6]
See it work
One Hansi number, five kinds of chat
A textile shop in the bazaar by Barsi Gate gets rate questions, dispatch queries, payment screenshots, a Punjabi buyer and a visitor looking for the gate itself. Pick a routing rule and watch each chat reach the desk that can answer it.
Skills routing sends a chat to the desk that can settle it; sticky routing keeps a regular buyer with whoever served them last; round-robin shares the rest. Whichever rule you choose, an answer inside the 24-hour service window is an ordinary reply at ₹0.145 and needs no template.
The visitor asking for Barsi Gate has no skill tag, so the rule decides who takes it. That is the point of one shared number: nobody has to forward a screenshot to the right colleague's phone.
Routing a Hansi shop's chats
Only agents with the required skill are eligible; the least busy of them wins.
Incoming · 0 left
- All 5 conversations have been routed.
Conversation 5 of 5 · Skills-based
A visitor asks the way to Barsi Gategoes toCounter
No skill needed, so the least-busy agent, Counter, takes it.
Counter
2 of 3 open
- rates
- hindi
- Rate for cotton suit lengths, asked in Hindineeds rates
- A visitor asks the way to Barsi Gate
Godown and dispatch
1 of 2 open
- dispatch
- Has my parcel left for Hisar?needs dispatch
- Full
Accounts
2 of 2 open
- payments
- punjabi
- Payment screenshot for last week's billneeds payments
- A buyer from Punjab writes in Punjabineeds punjabi
Waiting · 0
- Nobody waiting: every conversation found an agent.
| Strategy | Routed | Waiting | Skill mismatches |
|---|---|---|---|
| Skills-based | 5 | 0 | 0 |
| Sticky | 5 | 0 | 4 |
| Round-robin | 5 | 0 | 1 |
Conversation 5 of 5, A visitor asks the way to Barsi Gate: No skill needed, so the least-busy agent, Counter, takes it.
Industries
Who in Hansi shares a number between several people
Four kinds of business that follow from the town's bazaar, its district's trades and its monuments.
- 01
Shops in the Barsi Gate bazaar
The gate stands amid Hansi's bazaar, so the shops around it get walk-in buyers, phone orders and WhatsApp chats at the same counter.[2]
On WhatsApp: Photos and prices in reply · Keep-aside and pickup confirmations · Offers to buyers who opted in
- 02
Cotton and textile traders
IBEF counts Hisar among Haryana's textile centres and lists cotton among the state's key crops; a trader answers rates, ships parcels and chases payments.[5]
On WhatsApp: Rate replies in Hindi or Punjabi · Dispatch notes with the transporter's details · Payment received confirmations
- 03
Units in the district's ODOP trades
Steel products, agriculture implements and dairy products are Hisar's ODOP entries; a unit sends quotes and price lists to buyers and dispatch notes after.[4]
On WhatsApp: Quotes and price lists as documents · Order and dispatch updates · Invoice PDFs on request
- 04
Cabs and guides for the monuments
Barsi Gate, the Prithvi Raj-ka-Qila mound and the Char Qutub tombs are on the district's list of places of interest.[2]
On WhatsApp: Car and driver confirmations · Location pins for each site · Replies about timings and routes
Hindi first, Punjabi for buyers from Punjab
The district lists Hindi, and it draws people from neighbouring Punjab and Rajasthan. Hindi, Punjabi and English are Meta template languages, each version approved separately.
Inside the 24-hour window, the counter can answer in Haryanvi, Hindi, Punjabi or whatever the customer writes. Only templates, the messages you send first, need an approved language. InfiQ's own support works in English and Hindi.
| Language | Meta code | Use it for |
|---|---|---|
| Hindi | hi | Most customers in Hansi's bazaar and buyers from Rajasthan |
| Punjabi | pa | Buyers who write from Punjab in Gurmukhi |
| English (India) | en_IN | Workshop quotes, invoices and company buyers |
Prices in ₹, with USD and EUR
What a Hansi shop's messages cost
A plan from ₹999 a month, then each delivered message at the India rate: ₹0.145 for a reply to a buyer who wrote, ₹0.19 for a dispatch or pickup note, ₹0.94 for a new-stock offer and ₹0.14 for a passcode.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Everything a growing business needs to run WhatsApp properly.
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Lite, plus the API, automation and team scale serious senders need.
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Hansi · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
Per-message rates for all 47 markets, in ₹ and USD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. The rate is the same whichever desk answers and whichever language it answers in. A buyer in Punjab costs what a buyer in Hansi does, because Meta charges by the country code. Invoices carry your Haryana GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What a Hansi business runs on InfiQ
Matched to the router above.
- Shared team inbox
The counter, the godown and accounts answer from one number, with transfers, labels and private notes; Lite includes 10 users, enough for a bazaar shop's whole staff.
- WhatsApp Coexistence
A shop whose number is painted on its board near Barsi Gate can keep the WhatsApp Business app on it while the API runs beside it.
- Template manager and library
Draft the pickup, dispatch and payment-received templates in Hindi and Punjabi from the library and track each through Meta's approval.
- Consent records and opt-out enforcement
New-stock offers go only to buyers who opted in, with the source and time of each opt-in kept and STOP replies enforced.
Nearby
Around Hansi, on the map
City pages near Hansi in Haryana and the neighbouring states.
This page stays with Hansi's bazaar, its traders and its monuments. The India guide covers DPDP, DLT and the rules for the whole country.
Guides for Hansi teams
Questions Hansi businesses ask
Our shop in the bazaar by Barsi Gate has one WhatsApp number and three people behind the counter. Can each chat go to the right person?+
Families from Hisar ask our Hansi shop to keep a suit aside before they drive the 26 km over. Is our confirmation a template?+
Our Hansi workshop makes agriculture implements, one of Hisar's ODOP products. Can quotes and dispatch notes go on WhatsApp?+
Visitors heading to the Char Qutub and the Prithvi Raj-ka-Qila mound book our Hansi cab. Can we send the driver's details on WhatsApp?+
A cotton buyer from Punjab writes to our Hansi trading firm in Punjabi. Can our templates be in Punjabi too?+
Our cloth shop near Barsi Gate wants to tell last winter's buyers that new stock has arrived. Is that a marketing message?+
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]Hisar district: official website · District Administration, Hisar · read 2026-10-20
- [2]Places of Interest · District Administration, Hisar · read 2026-10-20
- [3]History · District Administration, Hisar · read 2026-10-20
- [4]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-20
- [5]Haryana: state profile (updated July 2026) · India Brand Equity Foundation · read 2026-10-20
- [6]Pricing on the WhatsApp Business Platform · Meta for Developers · read 2026-10-20
Put Hansi's chats in one inbox
Start a 7-day Lite trial, no card needed, or book a demo of the shared inbox with routing and Hindi and Punjabi templates. Once Meta business verification is complete, your number is usually live in about two hours.
