WhatsApp Business API in Haldia, West Bengal

Transparent ₹ pricing

InfiQ keeps pricing simple and predictable for Haldia businesses. Since Meta moved off per-conversation billing on 1 July 2025, WhatsApp charges per delivered message by category, so a marketing message, a utility message such as an order or payment update, and an authentication message such as an OTP are each priced differently. The 24-hour window that opens when a customer messages you is a free service window for replying, not a billing unit. On top of Meta's per-message rates, InfiQ applies its own transparent platform pricing published in ₹ (ex-GST), and every invoice is raised to your West Bengal GSTIN so you can claim input credit cleanly. Plans start at accessible monthly tiers for smaller Haldia firms and scale up for higher-volume manufacturers and distributors.

• Per-delivered-message pricing by category: marketing, utility and authentication
• Utility messages (order, dispatch, payment updates) priced separately from promotional sends
• Prices shown in ₹, ex-GST, with GST invoiced to your West Bengal business
• Monthly plan tiers plus usage, so you scale spend with actual volume

Onboarding designed for Haldia, step by step

Getting live is guided, not do-it-yourself. First, we help verify your business in Meta Business Manager using your registration and GST details. Next, you connect your phone number through the official Embedded Signup flow, during which you retain full ownership of your WhatsApp Business Account and your BSUID (the Business-Scoped User ID that becomes important as WhatsApp rolls out usernames in 2026). We then help you draft and submit your first message templates for approval in Bengali, Hindi or English, so your Haldia team can start with ready-to-use order, reminder and support flows. Once templates are approved you go live, typically within 2 hours once your business is verified. Throughout, InfiQ handles the technical detail while your team focuses on what to say.

• Verify your business in Meta Business Manager with your GST details
• Connect your number via official Embedded Signup, keeping full BSUID ownership
• Get Bengali, Hindi or English templates approved
• Go live, typically in 2 hours

Support in the languages your customers use

In Haldia, most customers and staff are more comfortable in Bengali, with Hindi and English also common across trade and industry. InfiQ lets you send, automate and template messages in Bengali, Hindi and English, so a fee reminder to a parent, a dispatch note to a vendor or a support reply to a shopper all read naturally rather than translated. WhatsApp templates support multiple language variants, so you can maintain one flow and serve customers in whichever language they prefer. Our onboarding and support run on India hours, which means help arrives when your Haldia business is actually operating, not overnight.

Serving businesses across Haldia and West Bengal

From the industrial belt and dock area to Durgachak market and the residential townships, InfiQ onboards West Bengal businesses of every size onto the official WhatsApp Business API. If you operate in Haldia but also serve or supply customers in Kolkata, Howrah or Durgapur, the same account and templates work across the state, so you run one consistent WhatsApp presence for your whole customer base. Whether you are a single-branch retailer or a multi-unit manufacturer, the setup, ownership model and pricing stay the same.