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Jharkhand22.6° N, 85.8° EWhatsApp Business API

WhatsApp Business API for Chaibasa's custard apple trade, mine suppliers and cabs

Chaibasa has been Singhbhum's headquarters since the British conquest of Kolhan in 1837, and is now the seat of West Singhbhum and the Kolhan division. Its customers write in Ho, Santali or Hindi; its templates must be in Hindi, Urdu or English.

State
Jharkhand
District
West Singhbhum (headquarters); Kolhan division headquarters[1],[4]
Headquarters since
1837, after the British conquest of Kolhan[2]
Blocks
18, in 3 subdivisions[1]
Forest
Saranda, the 'seven hundred hills'[1]
Languages listed
Ho, Santali, Hindi[1]
District ODOP
Custard apple[6]

For Chaibasa's custard apple traders, the firms that supply the mines around West Singhbhum, the cabs that take families to the fairs at Kera and Ramtirtha, and the operators of picnic trips to Lupungutu and Hirni: how one order moves on WhatsApp from a question to payment, and what each step costs.

See it work

One custard apple order, from question to payment

A fruit shop in Jamshedpur asks a Chaibasa trader for custard apples. Walk the order through its states to see which messages are replies, which are templates, and what changes if the shop says no to offers.

Only two states on the main path are templates, the dispatch note and the payment reminder, both utility at ₹0.19. Everything the trader says because the shop wrote is a reply at ₹0.145, in Hindi, Ho or whatever the shop writes.

A Chaibasa custard apple order on WhatsApp

6 / 6
  • Shop asks to Rate in reply: trader replies
  • Rate in reply to Order agreed: shop orders
  • Order agreed to Dispatch template: crates leave
  • Dispatch template to Payment reminder: credit days pass
  • Payment reminder to Paid: shop pays
  • Order agreed to No season offers: shop declines offers
  1. Shop asks
  2. Rate in reply
  3. Order agreed
  4. Dispatch template
  5. Payment reminder
  6. Paid

Step 6 of 6 · end of walk

Paid

The shop replies with its payment; the trader's thanks is a reply in the window that reply opened.

Arrived from Payment reminder via shop pays.

Can move to

Nothing — this is a final state.

An illustrative trader and shop, with no real rates or crate counts. The 24-hour window and the template rules are WhatsApp's; the opt-in record is InfiQ's.

Happy path, step 6 of 6: Paid (via shop pays). The shop replies with its payment; the trader's thanks is a reply in the window that reply opened.

Chaibasa in nine lines

From the West Singhbhum district administration's pages, IBEF's Jharkhand profile and Invest India's ODOP list; the division, the university and the railway are general background from Wikipedia.

After the British conquest of Kolhan in 1837, a new district called Singhbhum was constituted with Chaibasa as its headquarters.[2]

When Singhbhum was divided in 1990, its eastern part became East Singhbhum with Jamshedpur as headquarters and the western blocks kept Chaibasa; in 2001 Saraikela-Kharsawan was formed from it with 8 blocks.[1]

West Singhbhum now has 18 blocks and 3 subdivisions over 5,291.02 sq km, lists Ho, Santali and Hindi as its languages, and says most of its people are tribal.[1],[2]

The district calls its Saranda forest, the 'seven hundred hills', known the world over; Tholkobad, a forest village there, is known for the sal tree called 'Saranda Queen'.[1],[3]

Jojohatu, 22 km west of Chaibasa, is a forest village noted for chromite deposits and an iron ore mine; by IBEF's count Jharkhand holds 26% of India's iron ore reserves.[3],[5]

Lupungutu, 2 km west of the town, has a perennial spring; Hirni's waterfall lies on the Ranchi–Chaibasa road; Kera holds a three-day fair at Chaitra Sankranti, Mahadebsal a large fair at Shivratri and Ramtirtha one at Makar Sankranti.[3]

Chaibasa is also the headquarters of the Kolhan division and of Kolhan University, and Tata College is among its colleges.[4]

The town is on the railway south to Odisha, with a Vande Bharat service between Tatanagar and Brahmapur passing through, and on State Highway 5.[4]

Invest India's ODOP list names custard apple for West Singhbhum (Chaibasa).[6]

Who messages what

Five Chaibasa trades and what each sends

From the district's ODOP product, its mines, its fairs, its picnic spots and its university.

SectorWhat it sends on WhatsApp
Custard apple tradersCustard apple is West Singhbhum's ODOP product.[6]
  • Day's rate and photos in reply
  • Dispatch note with the vehicle number
  • Payment reminders to shops
Suppliers to the minesSubstantial mining is done in the area, and the district lists an iron ore mine at Jojohatu.[4],[3]
  • Quote and stock replies
  • Invoice and delivery note to the purchase office
  • Payment follow-ups
Cabs for the fairsKera's three-day Chaitra Sankranti fair, Mahadebsal at Shivratri and Ramtirtha at Makar Sankranti draw devotees.[3]
  • Fare and timing answers
  • Pickup reminder the evening before
  • Next fair's dates to families who opted in
Picnic and forest-trip operatorsLupungutu's spring, Hirni's waterfall and Saranda's forest villages are on the district's list of places.[3],[1]
  • Route and booking replies
  • Booking confirmations
  • Winter picnic dates to groups who opted in
Hostels and shops near Kolhan UniversityKolhan University is headquartered in Chaibasa, with Tata College among its colleges.[4]
  • Room and fee answers
  • Fee-due reminders
  • Order-ready notes for books

Hindi templates, replies in Ho or Santali

Ho and Santali are not Meta template languages, and neither is Odia. Hindi, Urdu and English are; each language version is a separate template, approved before it is sent.

Replies inside the 24-hour window are free-form, so staff answer in Ho or Santali whenever a customer writes in it. InfiQ's own support works in English and Hindi.

Meta template languages relevant to Chaibasa
LanguageMeta codeUse it for
HindihiMost buyers, shop customers and fair-day families
UrduurBuyers and customers who read Urdu, a Jharkhand state language
English (India)en_INMine purchase offices, invoices and the university

Prices in ₹, with USD and EUR

What a Chaibasa custard apple trader's season costs to message

Lite at ₹999 a month or Growth at ₹2,999, then each delivered message at the India rate: ₹0.145 for a reply to a shop or family, ₹0.19 for a dispatch, invoice or pickup note, ₹0.94 for an offer to customers who opted in and ₹0.14 for a passcode.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ $10.51 USD

₹833 / month, billed yearly≈ $8.76 USD

Everything a growing business needs to run WhatsApp properly.

Growth

₹2,999 / month≈ $31.55 USD

₹2,499 / month, billed yearly≈ $26.29 USD

Lite, plus the API, automation and team scale serious senders need.

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Chaibasa · India

InfiQ per-message rates for Chaibasa in rupees and USD
Category₹ INRUSD
Marketing₹0.9435$0.0099
Utility₹0.1941$0.0020
Authentication₹0.1402$0.0015
Service₹0.1450$0.0015
Per-message rates for all 47 markets, in ₹ and USD
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina$0.0572₹5.4352$0.0241₹2.2874$0.0241₹2.2874$0.0241₹2.2874
Bangladesh$0.0678₹6.4397$0.0034₹0.3254$0.0034₹0.3254$0.0034₹0.3254
Brazil$0.0578₹5.4970$0.0063₹0.5981$0.0063₹0.5981$0.0063₹0.5981
Chile$0.0822₹7.8162$0.0185₹1.7585$0.0185₹1.7585$0.0185₹1.7585
Colombia$0.0116₹1.0993$0.0007₹0.0706$0.0007₹0.0706$0.0007₹0.0706
Egypt$0.0596₹5.6629$0.0033₹0.3167$0.0033₹0.3167$0.0033₹0.3167
France$0.0795₹7.5588$0.0278₹2.6393$0.0278₹2.6393$0.0278₹2.6393
Germany$0.126₹12.0088$0.0509₹4.8386$0.0509₹4.8386$0.0509₹4.8386
Hong Kong$0.0678₹6.4397$0.0241₹2.2867$0.0241₹2.2867$0.0241₹2.2867
Hungary$0.0795₹7.5596$0.0323₹3.0700$0.0323₹3.0700$0.0323₹3.0700
India$0.0099₹0.9435$0.0020₹0.1941$0.0015₹0.1402$0.0015₹0.1450
Indonesia$0.0380₹3.6133$0.0231₹2.1979$0.0231₹2.1979$0.0231₹2.1979
Iraq$0.0316₹2.9992$0.0073₹0.6943$0.0073₹0.6943$0.0073₹0.6943
Israel$0.0327₹3.1045$0.0049₹0.4662$0.0049₹0.4662$0.0049₹0.4662
Italy$0.0735₹6.9847$0.0277₹2.6369$0.0277₹2.6369$0.0277₹2.6369
Kazakhstan$0.0559₹5.3098$0.0166₹1.5824$0.0166₹1.5824$0.0166₹1.5824
Kuwait$0.0733₹6.9671$0.0407₹3.8671$0.0407₹3.8671$0.0407₹3.8671
Malaysia$0.0796₹7.5644$0.0130₹1.2314$0.0130₹1.2314$0.0130₹1.2314
Mexico$0.0367₹3.4877$0.0079₹0.7471$0.0079₹0.7471$0.0079₹0.7471
Morocco$0.0383₹3.6425$0.0213₹2.0218$0.0213₹2.0218$0.0213₹2.0218
Netherlands$0.148₹14.0494$0.0463₹4.3987$0.0463₹4.3987$0.0463₹4.3987
Nepal$0.0678₹6.4397$0.0031₹0.2990$0.0031₹0.2990$0.0031₹0.2990
Nigeria$0.0478₹4.5421$0.0062₹0.5898$0.0062₹0.5898$0.0062₹0.5898
Oman$0.0316₹2.9992$0.0228₹2.1709$0.0228₹2.1709$0.0228₹2.1709
Pakistan$0.0438₹4.1620$0.0139₹1.3200$0.0139₹1.3200$0.0139₹1.3200
Peru$0.0651₹6.1843$0.0278₹2.6392$0.0278₹2.6392$0.0278₹2.6392
Poland$0.0338₹3.2105$0.0113₹1.0702$0.0113₹1.0702$0.0113₹1.0702
Qatar$0.0316₹2.9992$0.0111₹1.0547$0.0111₹1.0547$0.0111₹1.0547
Romania$0.0795₹7.5596$0.0268₹2.5436$0.0268₹2.5436$0.0268₹2.5436
Russia$0.0742₹7.0520$0.0370₹3.5173$0.0370₹3.5173$0.0370₹3.5173
Saudi Arabia$0.0532₹5.0537$0.0099₹0.9401$0.0099₹0.9401$0.0099₹0.9401
Singapore$0.0678₹6.4397$0.0148₹1.4072$0.0148₹1.4072$0.0148₹1.4072
South Africa$0.0351₹3.3385$0.0088₹0.8369$0.0088₹0.8369$0.0088₹0.8369
Spain$0.0654₹6.2161$0.0185₹1.7578$0.0185₹1.7578$0.0185₹1.7578
Sri Lanka$0.0678₹6.4397$0.0019₹0.1759$0.0019₹0.1759$0.0019₹0.1759
Turkey$0.0101₹0.9587$0.0008₹0.0792$0.0008₹0.0792$0.0008₹0.0792
Ukraine$0.0795₹7.5596$0.0275₹2.6138$0.0275₹2.6138$0.0275₹2.6138
United Arab Emirates$0.0532₹5.0537$0.0145₹1.3811$0.0145₹1.3811$0.0145₹1.3811
United Kingdom$0.0587₹5.5795$0.0204₹1.9346$0.0204₹1.9346$0.0204₹1.9346
North America$0.0231₹2.1976$0.0031₹0.2989$0.0031₹0.2989$0.0031₹0.2989
Rest of Africa$0.0208₹1.9796$0.0037₹0.3516$0.0037₹0.3516$0.0037₹0.3516
Rest of Asia Pacific$0.0779₹7.4057$0.0105₹0.9938$0.0105₹0.9938$0.0105₹0.9938
Rest of Central & Eastern Europe$0.0795₹7.5596$0.0196₹1.8595$0.0196₹1.8595$0.0196₹1.8595
Rest of Latin America$0.0684₹6.5048$0.0105₹0.9934$0.0105₹0.9934$0.0105₹0.9934
Rest of Middle East$0.0363₹3.4490$0.0084₹0.7998$0.0084₹0.7998$0.0084₹0.7998
Rest of Western Europe$0.0548₹5.2054$0.0158₹1.5019$0.0158₹1.5019$0.0158₹1.5019
Other$0.0559₹5.3098$0.0071₹0.6769$0.0071₹0.6769$0.0071₹0.6769
Currency converter

$10.51 USD

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A fruit shop in Jamshedpur or Ranchi on an Indian number costs the same India rate as one in Chakradharpur. Invoices are in rupees and carry your Jharkhand GSTIN.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What a Chaibasa business runs on InfiQ

Matched to the states of the order above.

  1. Template manager and library

    Write the dispatch note, the payment reminder and the pickup message once in Hindi, submit them for Meta's approval, and reuse them all season.

  2. Consent records and opt-out enforcement

    Each shop's yes to order notes and its separate yes or no to season offers are stored with date and source, and STOP is enforced at platform level.

  3. Shared team inbox

    Staff who write Ho and staff who write Hindi answer the same number, with a note on each shop's crates and each family's ride.

Nearby

City pages around Chaibasa

Neighbouring markets in Kolhan and across the Odisha border, on the map.

Chaibasa's buyers, suppliers and fair-goers move between several of these towns; each page stays with its own trades. The India guide covers DPDP, DLT and the rules for the whole country.

Questions Chaibasa businesses ask

Customers write to our Chaibasa shop in Ho, one of West Singhbhum's listed languages. Can our WhatsApp templates be in Ho?+
No. Ho, like Santali, is not a Meta template language, so templates such as order-ready notes go in Hindi (hi), Urdu (ur) or English. Replies inside the 24-hour window are not templates, so your staff can answer in Ho whenever a customer writes first.
A fruit shop in Jamshedpur orders custard apples from our Chaibasa trade. Can the dispatch note carry the vehicle number and crate count?+
Yes. A dispatch note for an order the shop placed is a utility template at ₹0.19, with the vehicle number, the crate count and the invoice as variables. If the shop replies about the arrival time, your answers for 24 hours are replies at ₹0.145.
Our Chaibasa firm supplies spares to the iron ore mine at Jojohatu. Can the mine's purchase office get each invoice and delivery note on WhatsApp?+
Yes, if the office agreed to receive them there. An invoice or delivery note for an order it placed is a utility template at ₹0.19, with the PDF in the header, in English (en_IN) or Hindi. Questions the office sends back are replies at ₹0.145.
Families book our Chaibasa cab for the three-day Chaitra Sankranti fair at Kera. Is the pickup reminder a template?+
Yes, when you send it after the family's last message is more than 24 hours old: a reminder about a ride they booked is a utility template at ₹0.19, with the time and the vehicle number. Answers to a family that has just written are replies at ₹0.145.
Picnic groups book our Chaibasa van for the spring at Lupungutu and the falls at Hirni. Can we send last winter's groups this season's dates?+
Only groups that agreed to hear about trips and offers. A season-dates note is a marketing template at ₹0.94, and InfiQ records each group's yes with its date and source and enforces STOP. A group that writes to ask gets the dates as a reply.
Some buyers of our Chaibasa custard apples read Urdu and others Hindi. Must we pick one template language?+
No. Each language is a separate template under the same name, so submit an Urdu (ur) and a Hindi (hi) version of the dispatch note, each approved by Meta, and send each buyer the one they read. Both cost the same, ₹0.19 per delivered message.

Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]West Singhbhum (Chaibasa) district: official website · District Administration, West Singhbhum · read 2026-10-21
  2. [2]History · District Administration, West Singhbhum · read 2026-10-21
  3. [3]Places of Interest · District Administration, West Singhbhum · read 2026-10-21
  4. [4]Chaibasa (general history only) · Wikipedia · read 2026-10-21
  5. [5]Jharkhand: state profile · India Brand Equity Foundation · read 2026-10-21
  6. [6]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-21
  7. [7]WhatsApp Business Platform: pricing · Meta for Developers · read 2026-10-21
  8. [8]Message templates: supported languages · Meta for Developers · read 2026-10-21

Answer Chaibasa's next buyer in the language they write

Start a 7-day Lite trial, no card needed, reply to the next shop or family who writes, and submit your Hindi dispatch and pickup templates for approval. Once Meta business verification is complete, your number is usually live in about two hours.