Template library

SaaS WhatsApp templates

WhatsApp templates for SaaS products — trial nudges, onboarding steps, renewal reminders and authentication codes. Ready to edit, opt-out compliant and one submit from Meta approval.

18 ready-to-edit templatesCopy the message or the Meta JSON payloadApproval tips and send cost on every page

Customer Onboarding WhatsApp Template for SaaS

A Utility-category WhatsApp template that welcomes a new SaaS user, tells them the one next step to take, and offers help — personalised with brand, name and first action. Copy it, add sample values, submit for approval, and send activation nudges that get read in minutes.

Event Reminders WhatsApp Template for SaaS

A ready-to-use, Meta-compliant WhatsApp event reminders template for SaaS — submitted as Utility, with name/event/date/time variables, join and calendar buttons, and approval tips so it clears on the first attempt.

WhatsApp CSAT Feedback Template for SaaS

A Utility-category WhatsApp template that asks SaaS users to rate a specific interaction with one-tap Great/Okay/Poor buttons. Personalise name and context, submit as Utility, and it bills per delivered utility message plus InfiQ's transparent ₹ pricing (ex-GST).

KYC Collection WhatsApp Template for SaaS

A copy-paste WhatsApp KYC collection template for SaaS onboarding — submitted as Utility because it's tied to a real account action. Personalise the name, service and document list, add a Complete KYC button, and send once approved. Utility billing applies per delivered message, with InfiQ's transparent ₹ pricing (ex-GST).

OTP Authentication WhatsApp Template for SaaS

An authentication-category WhatsApp OTP template for SaaS, with a copy-code button, two variables, approval tips, and honest per-message pricing. Ready to submit and send via InfiQ.

Payment Reminder WhatsApp Template for SaaS

A Meta-compliant WhatsApp payment reminder template for SaaS. It ships as a utility-category message with four variables (name, amount, plan, due date) and a Pay now button — approve it in about a day and dunning goes out via InfiQ.

Abandoned Cart WhatsApp Template for SaaS

A compliant Marketing-category WhatsApp template to win back SaaS carts and stalled checkouts — with variables, an opt-out line, buttons and approval tips. Send it via InfiQ.

Appointment Reminder WhatsApp Template for SaaS

A compliant, copy-paste WhatsApp appointment reminder template for SaaS teams. It submits as Utility, uses four variables (name, service, date, time) plus Confirm and Reschedule buttons, and goes live on the WhatsApp Business API in about a day with InfiQ.

Back In Stock WhatsApp Template for SaaS

A marketing-category WhatsApp template that re-engages waitlisted SaaS customers the instant a plan, seat or add-on frees up — personalised, one-tap, opt-out compliant, and ready to submit through InfiQ.

COD Confirmation WhatsApp Template

A copy-paste, utility-category WhatsApp template that re-confirms Cash-on-Delivery orders in real time — reducing fake orders and RTO losses. Includes variables, Confirm / Pay Now / Cancel buttons, sample values and Meta approval notes, sendable via InfiQ on transparent ₹ pricing at Meta's live utility rate.

Delivery Tracking WhatsApp Template for SaaS

A copy-paste WhatsApp delivery tracking template in the utility category, with name/order/ETA/agent variables and a live-tracking button, plus Meta approval tips and honest ₹ pricing from InfiQ.

Lead Qualification WhatsApp Template for SaaS

A copy-paste WhatsApp lead qualification template for SaaS. Because it re-engages a prospect rather than confirming a transaction, submit it as Marketing (with an opt-out line) — not Utility — then personalise the variables and reply buttons and send through InfiQ once approved.

Loyalty Rewards WhatsApp Template for SaaS

A Marketing-category WhatsApp template that tells SaaS customers how many reward points they've earned and gives them a one-tap path to redeem — includes variables, sample values, an opt-out line, and approval tips.

Order Confirmation WhatsApp Template for SaaS

A Utility-category WhatsApp order confirmation template for SaaS, with sample variables, buttons, approval notes, and honest ₹ cost guidance from InfiQ.

Promotional Offers WhatsApp Template for SaaS

A copy-paste WhatsApp marketing template for SaaS promotional offers, with variables, a required opt-out line, and approval tips — sendable the day it's approved via InfiQ.

Re-engagement & Winback WhatsApp Template for SaaS

A ready-to-send WhatsApp winback template for SaaS in the marketing category — with an offer variable, opt-out line, and one-tap button — to reactivate dormant or lapsed users. Requires opt-in and template approval; bills at the marketing rate per delivered message.

Shipping Updates WhatsApp Template for SaaS

A utility-category WhatsApp template that tells your customer their order has shipped, with live tracking on one tap. Utility billing plus InfiQ's transparent ₹ pricing (ex-GST), approved usually within a day.

Subscription Renewal WhatsApp Template for SaaS

A Utility-category WhatsApp template that reminds SaaS customers of an upcoming subscription renewal with plan, date and amount, plus one-tap Renew and Manage buttons. Compliant, cheap, and read almost immediately — send it via InfiQ.

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