A ready-to-use, Meta-compliant WhatsApp OTP authentication template built for Indian restaurants — the exact wording, the correct authentication category, a one-tap copy-code button, and the approval notes you need to pass review the first time. Whether a guest is logging into your loyalty app, confirming a table booking, verifying a phone number at checkout, or authorising a wallet top-up, this template delivers the code where diners actually read it. Copy the body below, drop in your two variables, submit it as Authentication, and start sending verification codes within a day through InfiQ.
Live previewotp_authentication
{{1}} is your {{2}} verification code. It is valid for 10 minutes. Do not share this code with anyone.
Variables
Template at a glance
A copy-paste WhatsApp authentication template for restaurants that sends a time-bound OTP with a one-tap copy-code button — submitted in Meta's low-cost authentication category, live within about a day via InfiQ.
Restaurants send verification codes more often than they realise. This template fits every moment where a diner needs to prove it's really them: signing into your loyalty or rewards app, confirming a table reservation from a new device, verifying a mobile number during online-ordering checkout, resetting a forgotten password, authorising a wallet or gift-card top-up, or approving a change to saved payment details. In each case an OTP on WhatsApp lands in the same thread the guest already uses to reach you, gets read faster than an SMS, and closes the loop with a single tap on the copy-code button — so fewer diners abandon the login and fewer support calls hit your front desk during a busy service.
Keep the body tight and literal — Meta's authentication category is strict, and anything that reads like a promotion will be rejected. Variable {{1}} is the numeric code your system generates; {{2}} is your restaurant's brand name so the guest instantly recognises who sent it. The '[Copy code]' button uses WhatsApp's one-time-password button type, which copies the OTP to the clipboard in one tap and removes the friction of hand-typing digits. Notice there is no offer, no menu link, and no emoji: authentication templates carry only the code, its validity window, and a safety reminder. That discipline is exactly what gets them approved quickly and keeps them in the low-cost authentication tier.
Since Meta moved off per-conversation billing on 1 July 2025, WhatsApp charges per delivered message and the price depends on the template's category. Authentication is one of the cheaper categories, which is a big reason to keep OTP flows on WhatsApp rather than paying rising SMS rates. The 24-hour customer-service window is a free service window for replying to inbound messages — it is not a billing unit, so don't think of these codes as 'per conversation'. Through InfiQ you pay transparent ₹ pricing (ex-GST): you see the current authentication rate for India plus InfiQ's platform pricing before you send, with no surprises at invoice time.
Submit this template as Authentication — never as Utility or Marketing. Use the standard OTP wording with a copy-code (one-time-password) button and nothing else: no restaurant offers, no 'order now' links, no imagery, and no promotional language, all of which trigger rejection in this category. State a genuine expiry (10 minutes is a sensible default) and include the 'do not share this code' safety line Meta expects. Once approved — usually within a day — the template is reusable for every verification event, and you only re-submit if you change the wording. If you also want to nudge a diner after a successful login, do that with a separate utility or marketing template, keeping this one purely for the code.
The core template works as-is, but a few disciplined variations help you match your flow and your diners' language. Trim to the shortest possible code-plus-brand line for the fastest, cleanest delivery. Create a Hindi or regional-language version so the message reads naturally to your local crowd — just submit each language as its own authentication template. If you want to drive action after verification (for example, 'Your table is confirmed, here's tonight's specials'), build that as a separate marketing template with a clear opt-out line such as 'Reply STOP to opt out' — keep it out of this authentication template so your OTP flow stays compliant and low-cost.
Open it in InfiQ with the body, variables and buttons already filled in. Pick a name, submit for approval, and you can be live on the official WhatsApp Business API in about 2 hours.
Same category, different moment in the journey — most teams approve two or three of these together.
A Marketing-category WhatsApp template that nudges diners who abandoned a food order to complete checkout — personalised with name, cart items and an optional time-bound incentive, with a required opt-out line and one-tap buttons.
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Use this template — Back In Stock WhatsApp Template for Restaurants (opens in a new tab)A Meta-approved Utility WhatsApp template that confirms cash-on-delivery restaurant orders before the kitchen fires them — name, order ID and amount as variables, with Confirm, Pay Now and Cancel buttons. Cuts fake COD orders and doorstep cancellations, and sends free inside the 24-hour service window on InfiQ.
Use this template — COD Confirmation WhatsApp Template for Restaurants (opens in a new tab)A Utility-category WhatsApp template that welcomes a new restaurant guest and guides their first action, with variables, sample values, approval tips and honest ₹ cost notes — ready to copy and send via InfiQ.
Use this template — Customer Onboarding WhatsApp Template for Restaurants (opens in a new tab)A copy-paste, utility-category WhatsApp template that tells restaurant customers their order is out for delivery, with live-track and reschedule buttons — plus the variables, sample values and approval tips to get it live fast on InfiQ.
Use this template — Delivery Tracking WhatsApp Template for Restaurants (opens in a new tab)Get this authentication template approved and start sending secure, low-cost OTPs to your restaurant guests within a day — talk to InfiQ, your official Meta Business Partner in India.