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Basics

How does WhatsApp Embedded Signup work?

Quick answer

Embedded Signup is Meta's in-app onboarding flow that lets a business connect its WhatsApp Business Account through a partner in minutes. You click a button, log in with Facebook, pick or create a Business Manager and WABA, add a phone number, verify it, and the partner receives access automatically.

In detail

Embedded Signup is the streamlined onboarding flow Meta built so businesses can connect the WhatsApp Business API through a Business Solution Provider without manual back-and-forth. Instead of exchanging IDs and access tokens by email, the whole connection happens inside a guided pop-up.

When you start signup on a partner platform like InfiQ, you click "Connect WhatsApp," which opens Meta's Embedded Signup window. You log in with Facebook, select or create the Meta Business Manager that will own the account, and either create a new WhatsApp Business Account (WABA) or reuse an existing one. You then add the phone number you want to use — a number not already active on a personal WhatsApp — and verify it with an OTP sent by SMS or call.

Behind the scenes, completing the flow grants the partner the permissions needed to send and receive messages on your behalf and to manage templates, and it links billing. Because the business owns the WABA inside its own Business Manager, you keep control and can revoke access at any time.

Embedded Signup dramatically shortens time-to-live: many businesses finish the connection in minutes and are provisioned within 2 hours once verification and the first template are in place. It also reduces errors, since Meta validates each step (business, number, ownership) as you go rather than after the fact.

Key points

  • An in-app Meta pop-up that connects your WABA through a partner in minutes.
  • You log in with Facebook, pick/create a Business Manager and WABA, add a number.
  • The number is verified by OTP and must not be live on personal WhatsApp.
  • The business owns the WABA and can revoke partner access at any time.
  • Speeds onboarding — provisioning typically completes in 2 hours.

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FAQ

Related questions

Can I use my existing WhatsApp number for Embedded Signup?

Only if that number is not currently active on a personal or WhatsApp Business App account. You may need to delete it from those apps first, or use a fresh number dedicated to the API.

Do I keep ownership of my account after Embedded Signup?

Yes. The WABA lives inside your own Meta Business Manager. The partner is granted access to operate it, but you retain ownership and can revoke that access whenever you choose.

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