Logistics and ports
Logistics was named among the drivers of non-hydrocarbon growth in the first half of 2025.[7]
- Shipment and berth updates
- Customs-status alerts
- Proof of delivery
INOMIndia to Oman
WhatsApp Business API for Oman, starting with the written consent it asks for
Oman asks for written consent before any advertising reaches a customer, and an opt-out in what follows. Answer three questions and you know whether a message can go.
- From New Delhi
- ≈2,120 km
- Muscat clock
- 1 h 30 min behind India
Drag or swipe to rotate. Use the arrow keys to rotate, plus and minus to zoom, and 0 to reset.
For Indian businesses with customers in Oman, and Omani firms considering an Indian provider: whether a given message may go out under Oman's written-consent rule, what every marketing template must offer, where the law is unclear, and what a +968 message costs.
See it work
Can this message go to an Omani number?
Pick the kind of message and answer the questions. The outcomes follow Oman's Personal Data Protection Law, its Executive Regulation and Meta's opt-in rule.
Most of the tree is settled law. The branch to watch is the middle one: a customer who agreed through a web form or a chat reply. Article 22 says written consent, and nothing we found says whether an electronic yes meets it.
Until that is clarified, keep the strongest record you can: the exact wording the customer agreed to, where and when. InfiQ's consent records store the source and time of every opt-in and block messages to anyone who has opted out.
Before you send to +968
Question 1 · up to 3
What is the message?
Your answers
None yet — pick an answer to start down the tree.
Path map
Depth 0 of up to 3. Circles are questions, squares are outcomes.
All possible outcomes (7)
Send it, and act on opt-outs at once
Written consent, the sending method stated and an opt-out in the message: you have covered what Article 22 of the law and of its Regulation ask for. Stop as soon as an opt-out arrives.
Path: “A promotion, offer or announcement” → “Yes, in writing” → “Both”
Fix the template before sending
Article 22 of the Executive Regulation asks you to state how messages will be sent, provide an opt-out and stop on request. Add the opt-out line and resubmit.
Path: “A promotion, offer or announcement” → “Yes, in writing” → “Not yet”
Unsettled: check before relying on it
Article 4 of the Executive Regulation lets consent be given in writing, electronically or by other means, but Article 22 of the law says written. We found no official guidance reconciling the two.
Path: “A promotion, offer or announcement” → “Only by a web form or chat reply”
Do not send
Article 22 requires the data subject's written consent before any advertising or marketing material is sent. Collect it first.
Path: “A promotion, offer or announcement” → “No”
Send it as a utility template
A transactional update to an opted-in customer goes as a utility template. Keep offers out of it, or Meta may treat it as marketing.
Path: “An order, booking or payment update” → “Yes”
Collect an opt-in first
Meta's policy lets a business message someone only after they have shared their number and opted in. Ask at checkout or booking.
Path: “An order, booking or payment update” → “No”
Reply inside the 24-hour window
No template needed while the window is open. Each reply is charged per message as a service message.
Path: “A reply to a customer who wrote in” → “Yes”
Question 1: What is the message? 3 options.
Compliance
Oman's rules for marketing messages
One law, one Executive Regulation, one ministry. The points that shape a WhatsApp programme, with their sources.
Oman's Personal Data Protection Law (Royal Decree 6/2022) came into force in February 2023, and its Article 22 requires the controller to obtain the data subject's written consent before sending any advertising or marketing material.[3],[4]
Regulator: Ministry of Transport, Communications and Information Technology (MTCIT)
Point 1
Written consent, before the first promotion
Article 22 says written consent, not just consent or an opt-in. The law does not mention messaging apps, so applying it to WhatsApp is an interpretation, but it is the one to plan for.[3]
Point 2
Name the channel, offer the exit, stop on request
Article 22 of the Executive Regulation (Ministerial Decision 34/2024) adds that the controller must say how messages will be sent, provide an opt-out, and stop once an opt-out request arrives.[5]
Point 3
What consent means in the Regulation
Article 4 of the Executive Regulation says consent must be explicit, freely and clearly given by a person with full legal capacity, in writing, electronically or by another means the controller specifies.[5]
Point 4
The compliance window has closed
The Executive Regulation took effect the day after its publication on 4 February 2024 and gave organisations up to a year to comply. That window ended around February 2025.[5]
Point 5
Fines of OMR 1,000 to 5,000
Under Article 26 of the law, breaching Article 22's marketing-consent rule is punishable by fines of OMR 1,000 to OMR 5,000.[3]
Point 6
What MTCIT publishes
The ministry publishes personal data protection reports and a self-assessment survey for controllers and processors, and runs a project to accredit external personal-data auditors.[6]
- A summary of public guidance from the sources cited, not legal advice.
The GCC economy forecast to grow in 2026
Oman lies outside the Strait of Hormuz, and the IMF's numbers show the difference. Figures from the IMF and the Central Bank of Oman.
Growth was 1.6% in 2024 and 2.3% year on year in the first half of 2025, with non-hydrocarbon activity up 3.5%, the IMF reported in January 2026.[7]
Government debt was 36.1% of GDP in September 2025, and the budget stayed in surplus, about 0.7% of GDP in 2025, despite lower oil prices.[7]
In October 2026 the IMF projected 4.1% growth for Oman in 2026, the only GCC member it expects to grow this year.[8]
The IMF said Oman was less affected by the closure of the Strait of Hormuz because it lies outside the strait.[9]
The Central Bank of Oman's MPCSS, the 2019 upgrade of its mobile-payments clearing system, enables real-time payments by mobile number and by QR code.[10]
Where Omani growth comes from, and what it sends
The drivers of non-hydrocarbon growth the IMF names, plus the oil sector, each with its messages.
Tourism
Tourism was named as a driver of non-hydrocarbon growth in the first half of 2025.[7]
- Booking confirmations
- Itineraries
- Guest support
Construction and real estate
Strong construction activity supported 3.5% non-hydrocarbon growth in the first half of 2025, alongside large Vision 2040 investment projects.[7]
- Lead follow-up
- Site-visit scheduling
- Payment reminders
Agriculture and fishing
Named by the IMF as a contributor to non-hydrocarbon growth in the first half of 2025.[7]
- Buyer order confirmations
- Dispatch notices
- Price and stock updates
Oil and gas services
OPEC+ production curbs weighed on hydrocarbon output in 2025; the IMF expects medium-term growth to rise as production returns to capacity.[7]
- Crew scheduling
- Safety notices
- Supplier updates
Prices in ₹ and OMR
What a +968 message costs
Plans start at ₹999 a month, with each delivered message charged by category at InfiQ's Oman rate. Service replies have been charged per message since 1 October 2026.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ OMR 4.04 OMR
₹833 / month, billed yearly≈ OMR 3.37 OMR
Growth
₹2,999 / month≈ OMR 12.13 OMR
₹2,499 / month, billed yearly≈ OMR 10.11 OMR
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Oman · Oman
| Category | ₹ INR | OMR |
|---|---|---|
| Marketing | ₹2.9992 | OMR 0.0121 |
| Utility | ₹2.1709 | OMR 0.0088 |
| Authentication | ₹2.1709 | OMR 0.0088 |
| Service | ₹2.1709 | OMR 0.0088 |
Per-message rates for all 47 markets, in ₹ and OMR
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | OMR 0.0220₹5.4352 | OMR 0.0093₹2.2874 | OMR 0.0093₹2.2874 | OMR 0.0093₹2.2874 |
| Bangladesh | OMR 0.0260₹6.4397 | OMR 0.0013₹0.3254 | OMR 0.0013₹0.3254 | OMR 0.0013₹0.3254 |
| Brazil | OMR 0.0222₹5.4970 | OMR 0.0024₹0.5981 | OMR 0.0024₹0.5981 | OMR 0.0024₹0.5981 |
| Chile | OMR 0.0316₹7.8162 | OMR 0.0071₹1.7585 | OMR 0.0071₹1.7585 | OMR 0.0071₹1.7585 |
| Colombia | OMR 0.0044₹1.0993 | OMR 0.0003₹0.0706 | OMR 0.0003₹0.0706 | OMR 0.0003₹0.0706 |
| Egypt | OMR 0.0229₹5.6629 | OMR 0.0013₹0.3167 | OMR 0.0013₹0.3167 | OMR 0.0013₹0.3167 |
| France | OMR 0.0306₹7.5588 | OMR 0.0107₹2.6393 | OMR 0.0107₹2.6393 | OMR 0.0107₹2.6393 |
| Germany | OMR 0.0486₹12.0088 | OMR 0.0196₹4.8386 | OMR 0.0196₹4.8386 | OMR 0.0196₹4.8386 |
| Hong Kong | OMR 0.0260₹6.4397 | OMR 0.0092₹2.2867 | OMR 0.0092₹2.2867 | OMR 0.0092₹2.2867 |
| Hungary | OMR 0.0306₹7.5596 | OMR 0.0124₹3.0700 | OMR 0.0124₹3.0700 | OMR 0.0124₹3.0700 |
| India | OMR 0.0038₹0.9435 | OMR 0.0008₹0.1941 | OMR 0.0006₹0.1402 | OMR 0.0006₹0.1450 |
| Indonesia | OMR 0.0146₹3.6133 | OMR 0.0089₹2.1979 | OMR 0.0089₹2.1979 | OMR 0.0089₹2.1979 |
| Iraq | OMR 0.0121₹2.9992 | OMR 0.0028₹0.6943 | OMR 0.0028₹0.6943 | OMR 0.0028₹0.6943 |
| Israel | OMR 0.0126₹3.1045 | OMR 0.0019₹0.4662 | OMR 0.0019₹0.4662 | OMR 0.0019₹0.4662 |
| Italy | OMR 0.0283₹6.9847 | OMR 0.0107₹2.6369 | OMR 0.0107₹2.6369 | OMR 0.0107₹2.6369 |
| Kazakhstan | OMR 0.0215₹5.3098 | OMR 0.0064₹1.5824 | OMR 0.0064₹1.5824 | OMR 0.0064₹1.5824 |
| Kuwait | OMR 0.0282₹6.9671 | OMR 0.0156₹3.8671 | OMR 0.0156₹3.8671 | OMR 0.0156₹3.8671 |
| Malaysia | OMR 0.0306₹7.5644 | OMR 0.0050₹1.2314 | OMR 0.0050₹1.2314 | OMR 0.0050₹1.2314 |
| Mexico | OMR 0.0141₹3.4877 | OMR 0.0030₹0.7471 | OMR 0.0030₹0.7471 | OMR 0.0030₹0.7471 |
| Morocco | OMR 0.0147₹3.6425 | OMR 0.0082₹2.0218 | OMR 0.0082₹2.0218 | OMR 0.0082₹2.0218 |
| Netherlands | OMR 0.0568₹14.0494 | OMR 0.0178₹4.3987 | OMR 0.0178₹4.3987 | OMR 0.0178₹4.3987 |
| Nepal | OMR 0.0260₹6.4397 | OMR 0.0012₹0.2990 | OMR 0.0012₹0.2990 | OMR 0.0012₹0.2990 |
| Nigeria | OMR 0.0184₹4.5421 | OMR 0.0024₹0.5898 | OMR 0.0024₹0.5898 | OMR 0.0024₹0.5898 |
| Oman | OMR 0.0121₹2.9992 | OMR 0.0088₹2.1709 | OMR 0.0088₹2.1709 | OMR 0.0088₹2.1709 |
| Pakistan | OMR 0.0168₹4.1620 | OMR 0.0053₹1.3200 | OMR 0.0053₹1.3200 | OMR 0.0053₹1.3200 |
| Peru | OMR 0.0250₹6.1843 | OMR 0.0107₹2.6392 | OMR 0.0107₹2.6392 | OMR 0.0107₹2.6392 |
| Poland | OMR 0.0130₹3.2105 | OMR 0.0043₹1.0702 | OMR 0.0043₹1.0702 | OMR 0.0043₹1.0702 |
| Qatar | OMR 0.0121₹2.9992 | OMR 0.0043₹1.0547 | OMR 0.0043₹1.0547 | OMR 0.0043₹1.0547 |
| Romania | OMR 0.0306₹7.5596 | OMR 0.0103₹2.5436 | OMR 0.0103₹2.5436 | OMR 0.0103₹2.5436 |
| Russia | OMR 0.0285₹7.0520 | OMR 0.0142₹3.5173 | OMR 0.0142₹3.5173 | OMR 0.0142₹3.5173 |
| Saudi Arabia | OMR 0.0204₹5.0537 | OMR 0.0038₹0.9401 | OMR 0.0038₹0.9401 | OMR 0.0038₹0.9401 |
| Singapore | OMR 0.0260₹6.4397 | OMR 0.0057₹1.4072 | OMR 0.0057₹1.4072 | OMR 0.0057₹1.4072 |
| South Africa | OMR 0.0135₹3.3385 | OMR 0.0034₹0.8369 | OMR 0.0034₹0.8369 | OMR 0.0034₹0.8369 |
| Spain | OMR 0.0251₹6.2161 | OMR 0.0071₹1.7578 | OMR 0.0071₹1.7578 | OMR 0.0071₹1.7578 |
| Sri Lanka | OMR 0.0260₹6.4397 | OMR 0.0007₹0.1759 | OMR 0.0007₹0.1759 | OMR 0.0007₹0.1759 |
| Turkey | OMR 0.0039₹0.9587 | OMR 0.0003₹0.0792 | OMR 0.0003₹0.0792 | OMR 0.0003₹0.0792 |
| Ukraine | OMR 0.0306₹7.5596 | OMR 0.0106₹2.6138 | OMR 0.0106₹2.6138 | OMR 0.0106₹2.6138 |
| United Arab Emirates | OMR 0.0204₹5.0537 | OMR 0.0056₹1.3811 | OMR 0.0056₹1.3811 | OMR 0.0056₹1.3811 |
| United Kingdom | OMR 0.0226₹5.5795 | OMR 0.0078₹1.9346 | OMR 0.0078₹1.9346 | OMR 0.0078₹1.9346 |
| North America | OMR 0.0089₹2.1976 | OMR 0.0012₹0.2989 | OMR 0.0012₹0.2989 | OMR 0.0012₹0.2989 |
| Rest of Africa | OMR 0.0080₹1.9796 | OMR 0.0014₹0.3516 | OMR 0.0014₹0.3516 | OMR 0.0014₹0.3516 |
| Rest of Asia Pacific | OMR 0.0300₹7.4057 | OMR 0.0040₹0.9938 | OMR 0.0040₹0.9938 | OMR 0.0040₹0.9938 |
| Rest of Central & Eastern Europe | OMR 0.0306₹7.5596 | OMR 0.0075₹1.8595 | OMR 0.0075₹1.8595 | OMR 0.0075₹1.8595 |
| Rest of Latin America | OMR 0.0263₹6.5048 | OMR 0.0040₹0.9934 | OMR 0.0040₹0.9934 | OMR 0.0040₹0.9934 |
| Rest of Middle East | OMR 0.0140₹3.4490 | OMR 0.0032₹0.7998 | OMR 0.0032₹0.7998 | OMR 0.0032₹0.7998 |
| Rest of Western Europe | OMR 0.0211₹5.2054 | OMR 0.0061₹1.5019 | OMR 0.0061₹1.5019 | OMR 0.0061₹1.5019 |
| Other | OMR 0.0215₹5.3098 | OMR 0.0027₹0.6769 | OMR 0.0027₹0.6769 | OMR 0.0027₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. The rial column is an indicative conversion; InfiQ invoices in rupees, with GST for Indian businesses.
Rates for every Meta market, plus plans and add-ons, are on one page.
See all plans and ratesOn InfiQ
What you run on InfiQ for Omani customers
The pieces that carry the decision tree into practice.
- Consent records and opt-out enforcement
Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.
Each opt-in's source and time are recorded and STOP is enforced. Keep the wording the customer agreed to alongside it, given Article 22's 'written' standard.
- Template manager and library
Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.
Build the opt-out line into every marketing template before it goes to Meta, so the Executive Regulation's requirement is met by default.
- Broadcast campaigns
Send approved template campaigns to up to 2,00,000 contacts per broadcast, with segments, scheduling and delivery analytics.
Send only to segments with recorded marketing consent, up to 2,00,000 contacts per broadcast, scheduled on Muscat time.
- Shared team inbox
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
Replies inside the 24-hour window, the tree's third branch, are handled by a team on one number with transfers and labels.
- Guided onboarding
InfiQ guides Meta business verification, number registration and display-name approval; with verification done, a number is typically live in about two hours.
Go-live takes about two hours once Meta business verification is complete.
- Published per-market rates
InfiQ publishes its per-message rate for every Meta market in rupees, ex-GST, so the cost of messaging customers abroad is known before you send.
The Oman rate is published in rupees before you send, so a +968 campaign is costed in advance.
Getting started
How to start
Four steps for an Indian business, then the route for a company in Oman.
From India
Start the trial
A 7-day Lite trial, no card needed. Plans then start at ₹999 a month, invoiced in rupees with GST.
From India
Verify with Meta
Go-live takes about two hours once Meta business verification is complete.
From India
Collect written marketing consent
Before any promotion, get the customer's consent in writing, tell them messages will come on WhatsApp, and keep the record.
From India
Send on Muscat time
Muscat is an hour and a half behind India. A broadcast set for 11:00 IST lands at 09:30 in Oman.
Based in Oman
Talk to sales
InfiQ serves India-based businesses. For a company based in Oman, availability outside India goes through sales.
Based in Oman
Know the arrangement
InfiQ invoices in rupees, processes customer data in India and supports customers in English and Hindi on India time.
City guides in Oman
Questions businesses ask about WhatsApp in Oman
Question: Does a WhatsApp opt-in count as the written consent Oman's law asks for?
Answer: Nobody can say for certain yet. Article 22 of the Personal Data Protection Law requires written consent before advertising, while Article 4 of the Executive Regulation accepts consent given in writing, electronically or by other means; we found no official guidance reconciling the two. Keep the clearest record you can, and take advice before relying on an electronic opt-in alone.
Question: What must every marketing template to Omani customers include?
Answer: An opt-out, and it must work. Article 22 of the Executive Regulation requires the controller to say how messages will be sent, provide a way to opt out and stop once an opt-out request arrives. Put the opt-out line in every marketing template and honour STOP replies immediately.
Question: What are the fines for marketing without consent in Oman?
Answer: Fines of OMR 1,000 to OMR 5,000 for breaching the marketing-consent rule. Article 26 of the Personal Data Protection Law sets that range for breaches of Article 22, which requires written consent before advertising or marketing material is sent.
Question: Is Oman still in the PDPL grace period?
Answer: No. The law has been in force since February 2023, and the Executive Regulation, which took effect in February 2024, gave organisations up to a year to comply. That window ended around February 2025, so the rules apply in full.
Question: Can Omani customers pay by mobile number or QR code from a chat?
Answer: Not inside the chat on InfiQ, which does not offer in-chat payments; a link or QR code from your payment provider can be sent instead. The Central Bank of Oman's MPCSS supports real-time payments by mobile number and by QR code, so whether your link uses it depends on your bank or gateway.
Question: How much does a utility message to an Omani number cost?
Answer: ₹2.17 per delivered utility message at InfiQ's Oman rate, in rupees and excluding GST. Marketing messages cost ₹3.00, authentication ₹2.17 and service replies ₹2.17. Plans start at ₹999 a month on top of message charges.
Question: Does InfiQ sign up businesses based in Muscat?
Answer: Through sales, not the self-serve trial. InfiQ serves India-based businesses, invoices in rupees, processes customer data in India and supports customers in English and Hindi on India time; it has no office or entity in Oman. Sales can tell you whether availability outside India covers your case.
Sources
Facts on this page were checked against these sources on the dates shown. InfiQ's rates come from its published rate card. Page updated 2026-10-20.
- [1]Royal Decree 6/2021 issuing the Basic Statute of the State · Decree.om (English translation) · read 2026-10-20
- [2]'backward' file: Asia/Muscat linked to Asia/Dubai (UTC+4) · IANA Time Zone Database (tzdb) · read 2026-10-20
- [3]Royal Decree 6/2022 promulgating the Personal Data Protection Law · Decree.om (English translation) · read 2026-10-20
- [4]Royal Decree 6/2022, Personal Data Protection Law · Qanoon.om (Arabic text) · read 2026-10-20
- [5]Ministerial Decision 34/2024 issuing the Executive Regulation of the Personal Data Protection Law · Qanoon.om (Arabic text) · read 2026-10-20
- [6]Official site · Ministry of Transport, Communications and Information Technology · read 2026-10-20
- [7]IMF Executive Board concludes 2025 Article IV consultation with the Sultanate of Oman (14 Jan 2026) · International Monetary Fund · read 2026-10-20
- [8]IMF cuts 2026 growth forecasts for Gulf economies due to prolonged Hormuz closure (13 Oct 2026) · The National, reporting the IMF World Economic Outlook · read 2026-10-20
- [9]Middle East and Central Asia Department press briefing, transcript (15 Oct 2026) · International Monetary Fund · read 2026-10-20
- [10]Payment system evolution · Central Bank of Oman · read 2026-10-20
- [11]WhatsApp Business Messaging Policy (updated 23 September 2026) · WhatsApp (Meta) · read 2026-10-20
Get the consent right, then reach +968 from India
Indian businesses can start a 7-day Lite trial, no card needed. Based in Oman? Talk to sales about availability.
