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Astana51.2° N, 71.4° EWhatsApp Business API

WhatsApp Business API for Indian companies working with Astana

Kazakhstan moved its capital to Astana in 1997, and India's embassy followed ten years later. Many of an Indian company's contacts there work for institutions: a financial centre, a technology park, ministries. Plan for questions about consent and data before the first message.

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Region
Astana, the national capital
Country
Kazakhstan
Capital since
1997 (moved from Almaty)[1]
India's mission
Embassy of India, in Astana since November 2007[1]
India–Kazakhstan trade
US$923 million in 2025, by Kazakh statistics[1]
Clock
UTC+5: 30 min behind India[4]

For India-based IT, fintech, training and services firms with clients or partners in Astana: what must be in place before you message a contact in Kazakhstan's capital, which kinds of message each step allows, which languages to use, and what a +7 message costs in rupees.

Market brief

India in Astana, from the Embassy's bilateral brief

The record of the Embassy of India, Astana (July 2026), read for what it tells an Indian business.

  1. 01

    India opened its embassy in Almaty in May 1992 and moved it to Astana in November 2007; the capital itself had moved from Almaty to Astana in 1997.[1]

  2. 02

    India became a full member of the Shanghai Cooperation Organisation at the 17th SCO Summit in Astana on 8–9 June 2017, which the Prime Minister attended.[1]

  3. 03

    FICCI and the Chamber of International Commerce of Kazakhstan set up a Joint Business Council, which first met in Astana in 2016.[1]

  4. 04

    Bilateral trade was US$923 million in 2025, up 5.22% on 2024 by Kazakhstan's statistics, and the brief calls Kazakhstan one of India's largest trade and investment partners in Central Asia.[1]

  5. 05

    Kazakhstan's Prime Minister came to India for the AI Impact Summit in February 2026, with the Deputy Prime Minister and Minister of Digital Development and AI in his delegation.[1]

  6. 06

    Since 1992 more than 1,500 professionals from Kazakhstan have trained in India under the ITEC programme, which offers the country 100 civilian slots.[1]

See it work

What you need in place before each message to Astana

If your Astana contacts work for institutions, expect their compliance teams to ask how you hold data. Climb the ladder to see what each step of preparation lets you send, and what moves you up.

The ladder puts the data question before the first template, not after it: an institution that asks how you hold its people's numbers should get an answer you prepared in advance.

InfiQ's consent records keep each opt-in's source and time; the Kazakhstan guide sets out the consent and storage provisions in Law No. 94-V.

From a delegation list to a working channel

4 / 4
  1. Tier 1: A name on a delegation list (below the current tier)Nothing to send
  2. Tier 2: The contact writes to you (below the current tier)Service replies
  3. Tier 3: Consent on record (below the current tier)Utility updates
  4. Tier 4: Storage question answered (below the current tier)Regular programmes
  5. Tier 5: Asked for product news (current)Marketing, in Kazakh by default
Move 4 of 4Climbs a tier

Tier 5 · Asked for product news

Marketing, in Kazakh by default

Why: The contact ticks a separate box for news about new services.

Only a contact who asked for promotions reaches this rung, and each promotion carries a way to opt out.

A planning aid, not legal advice: Kazakhstan's consent and storage rules are summarised in the Kazakhstan guide. Each rung is a condition you meet, and each unlocks a kind of message.

Move 4 of 4: climbs to tier 5, Asked for product news (Marketing, in Kazakh by default). The contact ticks a separate box for news about new services.

Industries

Who an Indian business writes to in Astana

Four kinds of contact, each tied to an institution in the capital.

  1. 01

    Firms at the Astana International Financial Centre

    The AIFC reported 8,000 participants from 90 countries at Astana Finance Days 2026, a place for Indian fintech and IT services firms to meet clients.[2]

    On WhatsApp: Meeting confirmations after the event · Proposal and contract follow-ups · Release and maintenance notices

  2. 02

    Companies at Astana Hub

    Astana Hub counts more than 2,500 local and international companies among its participants, a market for Indian software partners.[3]

    On WhatsApp: Pilot kick-off reminders · Sprint and delivery updates · Support hand-offs between time zones

  3. 03

    Ministries and training alumni

    More than 1,500 professionals from Kazakhstan have trained in India under ITEC since 1992, and the institutes that host them write to officers in the capital.[1]

    On WhatsApp: Course joining instructions · Travel and visa checklists · Alumni event invitations to opted-in contacts

  4. 04

    Trade bodies and event organisers

    The FICCI–Kazakhstan Joint Business Council first met in Astana, and the city hosted PATA Travel Mart in 2019.[1]

    On WhatsApp: Delegation schedules · Venue and timing changes · Post-event follow-ups

Language

One meeting confirmation, in Russian and English

Kazakh is the state language and Russian is used officially alongside it; Meta accepts templates in both. Switch versions to see the same confirmation.

Each language version is its own template with its own approval, so plan the Kazakh and Russian versions together and record each contact's choice with their consent.

Template language

Prices in ₹ and KZT

What a message to an Astana contact costs

Kazakhstan has its own line on Meta's rate card. To a +7 number: ₹1.58 for a meeting confirmation or update, ₹5.31 for marketing and ₹1.58 for a service reply, in rupees before GST.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ ₸4,760 KZT

₹833 / month, billed yearly≈ ₸3,969 KZT

Growth

₹2,999 / month≈ ₸14,290 KZT

₹2,499 / month, billed yearly≈ ₸11,907 KZT

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Astana · Kazakhstan

InfiQ per-message rates for Astana in rupees and KZT
Category₹ INRKZT
Marketing₹5.3098₸25.3
Utility₹1.5824₸7.5
Authentication₹1.5824₸7.5
Service₹1.5824₸7.5
Per-message rates for all 47 markets, in ₹ and KZT
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina₸25.9₹5.4352₸10.9₹2.2874₸10.9₹2.2874₸10.9₹2.2874
Bangladesh₸30.7₹6.4397₸1.6₹0.3254₸1.6₹0.3254₸1.6₹0.3254
Brazil₸26.2₹5.4970₸2.8₹0.5981₸2.8₹0.5981₸2.8₹0.5981
Chile₸37.2₹7.8162₸8.4₹1.7585₸8.4₹1.7585₸8.4₹1.7585
Colombia₸5.2₹1.0993₸0.336₹0.0706₸0.336₹0.0706₸0.336₹0.0706
Egypt₸27.0₹5.6629₸1.5₹0.3167₸1.5₹0.3167₸1.5₹0.3167
France₸36.0₹7.5588₸12.6₹2.6393₸12.6₹2.6393₸12.6₹2.6393
Germany₸57.2₹12.0088₸23.1₹4.8386₸23.1₹4.8386₸23.1₹4.8386
Hong Kong₸30.7₹6.4397₸10.9₹2.2867₸10.9₹2.2867₸10.9₹2.2867
Hungary₸36.0₹7.5596₸14.6₹3.0700₸14.6₹3.0700₸14.6₹3.0700
India₸4.5₹0.9435₸0.925₹0.1941₸0.668₹0.1402₸0.691₹0.1450
Indonesia₸17.2₹3.6133₸10.5₹2.1979₸10.5₹2.1979₸10.5₹2.1979
Iraq₸14.3₹2.9992₸3.3₹0.6943₸3.3₹0.6943₸3.3₹0.6943
Israel₸14.8₹3.1045₸2.2₹0.4662₸2.2₹0.4662₸2.2₹0.4662
Italy₸33.3₹6.9847₸12.6₹2.6369₸12.6₹2.6369₸12.6₹2.6369
Kazakhstan₸25.3₹5.3098₸7.5₹1.5824₸7.5₹1.5824₸7.5₹1.5824
Kuwait₸33.2₹6.9671₸18.4₹3.8671₸18.4₹3.8671₸18.4₹3.8671
Malaysia₸36.0₹7.5644₸5.9₹1.2314₸5.9₹1.2314₸5.9₹1.2314
Mexico₸16.6₹3.4877₸3.6₹0.7471₸3.6₹0.7471₸3.6₹0.7471
Morocco₸17.4₹3.6425₸9.6₹2.0218₸9.6₹2.0218₸9.6₹2.0218
Netherlands₸66.9₹14.0494₸21.0₹4.3987₸21.0₹4.3987₸21.0₹4.3987
Nepal₸30.7₹6.4397₸1.4₹0.2990₸1.4₹0.2990₸1.4₹0.2990
Nigeria₸21.6₹4.5421₸2.8₹0.5898₸2.8₹0.5898₸2.8₹0.5898
Oman₸14.3₹2.9992₸10.3₹2.1709₸10.3₹2.1709₸10.3₹2.1709
Pakistan₸19.8₹4.1620₸6.3₹1.3200₸6.3₹1.3200₸6.3₹1.3200
Peru₸29.5₹6.1843₸12.6₹2.6392₸12.6₹2.6392₸12.6₹2.6392
Poland₸15.3₹3.2105₸5.1₹1.0702₸5.1₹1.0702₸5.1₹1.0702
Qatar₸14.3₹2.9992₸5.0₹1.0547₸5.0₹1.0547₸5.0₹1.0547
Romania₸36.0₹7.5596₸12.1₹2.5436₸12.1₹2.5436₸12.1₹2.5436
Russia₸33.6₹7.0520₸16.8₹3.5173₸16.8₹3.5173₸16.8₹3.5173
Saudi Arabia₸24.1₹5.0537₸4.5₹0.9401₸4.5₹0.9401₸4.5₹0.9401
Singapore₸30.7₹6.4397₸6.7₹1.4072₸6.7₹1.4072₸6.7₹1.4072
South Africa₸15.9₹3.3385₸4.0₹0.8369₸4.0₹0.8369₸4.0₹0.8369
Spain₸29.6₹6.2161₸8.4₹1.7578₸8.4₹1.7578₸8.4₹1.7578
Sri Lanka₸30.7₹6.4397₸0.838₹0.1759₸0.838₹0.1759₸0.838₹0.1759
Turkey₸4.6₹0.9587₸0.377₹0.0792₸0.377₹0.0792₸0.377₹0.0792
Ukraine₸36.0₹7.5596₸12.5₹2.6138₸12.5₹2.6138₸12.5₹2.6138
United Arab Emirates₸24.1₹5.0537₸6.6₹1.3811₸6.6₹1.3811₸6.6₹1.3811
United Kingdom₸26.6₹5.5795₸9.2₹1.9346₸9.2₹1.9346₸9.2₹1.9346
North America₸10.5₹2.1976₸1.4₹0.2989₸1.4₹0.2989₸1.4₹0.2989
Rest of Africa₸9.4₹1.9796₸1.7₹0.3516₸1.7₹0.3516₸1.7₹0.3516
Rest of Asia Pacific₸35.3₹7.4057₸4.7₹0.9938₸4.7₹0.9938₸4.7₹0.9938
Rest of Central & Eastern Europe₸36.0₹7.5596₸8.9₹1.8595₸8.9₹1.8595₸8.9₹1.8595
Rest of Latin America₸31.0₹6.5048₸4.7₹0.9934₸4.7₹0.9934₸4.7₹0.9934
Rest of Middle East₸16.4₹3.4490₸3.8₹0.7998₸3.8₹0.7998₸3.8₹0.7998
Rest of Western Europe₸24.8₹5.2054₸7.2₹1.5019₸7.2₹1.5019₸7.2₹1.5019
Other₸25.3₹5.3098₸3.2₹0.6769₸3.2₹0.6769₸3.2₹0.6769
Currency converter

₸4,760 KZT

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. Tenge amounts in the converter are for planning only; invoices are in rupees with GST. Officers visiting India on a course who use an Indian +91 number are billed at the India rate, ₹0.19 for a utility message.

Work out your own monthly cost by message type.

Calculate your exact cost

A capital that keeps nearly India's hours

Astana has kept UTC+5 since 1 March 2024, thirty minutes behind India. A 10:00 meeting in Astana is 10:30 in Bengaluru, so an Indian team can work the capital's day without shifting its own.

That makes WhatsApp useful for the small coordination a project with an Astana institution involves: a room change, a revised agenda, a document someone forgot to attach. Keep formal approvals in the channel the institution requires, and use WhatsApp for what moves the work along.

On InfiQ

What an Indian team uses on InfiQ for Astana

Consent records and opt-out enforcement

Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.

Each Astana contact's opt-in is stored with its source and time, and STOP is enforced across the account: the evidence an institution's compliance team will ask for.

Learn more

Nearby

City pages near Astana

Nearest city pages first, in Kazakhstan and the neighbouring countries.

Almaty, the former capital, has its own page for India's tour operators, pharma exporters, hospitals and student counsellors.

Guides for Astana teams

Questions Astana businesses ask

We met AIFC-registered firms at Astana Finance Days. Can we add them to a WhatsApp follow-up list?
Not without their consent. An event contact is an introduction, and Kazakhstan's law requires consent to process personal data, as does Meta's policy for messages. Send an e-mail with a WhatsApp link; anyone who writes back has started a conversation, and a written opt-in lets you send updates after that.
An Astana Hub startup wants sprint updates from our Bengaluru developers on WhatsApp. Which of those need templates?
Anything your team sends first, outside a 24-hour window opened by the client, needs an approved template, usually a utility one such as a release or meeting notice. Replies to the client's own messages inside the window do not. Your project tool can trigger the templates through InfiQ's API.
Officers from Astana ministries join our ITEC courses in India. Can joining instructions go to them on WhatsApp?
Yes, to officers who opted in when they enrolled. Joining instructions and travel checklists are utility templates; send them in Russian or English as each officer chose. Messages to their +7 numbers are billed at the Kazakhstan rate, and to Indian numbers at the India rate once they arrive.
Our meeting at a ministry on Astana's Left Bank is at 15:00 local time. What is that in Bengaluru, and does the gap change during the year?
15:00 in Astana is 15:30 in Bengaluru. Kazakhstan has kept UTC+5 all year since March 2024 and India does not change its clocks either, so the thirty-minute gap is the same in every season. Confirmation templates can name Astana time and leave the conversion to your team.
Our customer data sits with InfiQ in India. What should we tell an Astana client who asks about Kazakhstan's storage rule?
The facts: InfiQ hosts its customer data in India and WhatsApp runs on Meta's Cloud API. Kazakhstan's law has a rule on storing personal data inside the country, summarised in the Kazakhstan guide. Ask your counsel how it applies before you message Kazakh residents regularly.
What does a meeting confirmation to an AIFC contact's +7 number in Astana cost?
A confirmation is a utility template, billed on Kazakhstan's own line at ₹1.58 per delivered message before GST. If the contact replies and your account manager answers within 24 hours, each answer is ₹1.58. Invoices are in rupees, on a plan from ₹999 a month.
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Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]India–Kazakhstan Relations: Bilateral Brief (July 2026) · Embassy of India, Astana · read 2026-10-20
  2. [2]AIFC: news and Astana Finance Days 2026 results · Astana International Financial Centre · read 2026-10-20
  3. [3]Astana Hub: digital technopark · Autonomous Cluster Fund 'Astana Hub' · read 2026-10-20
  4. [4]asia: Asia/Almaty (Kazakhstan on UTC+5 from 1 March 2024) · IANA Time Zone Database · read 2026-10-20
  5. [5]Pricing on the WhatsApp Business Platform · Meta for Developers · read 2026-10-20

Open your Astana channel on the official API

Start a 7-day Lite trial, no card needed, and draft your Kazakh, Russian and English templates while counsel reviews the storage question. If your business is based in Astana, talk to sales about whether InfiQ fits.

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Route

Astana

Official WhatsApp Business Platform