Payments integration
Native connector coming soonRazorpay + WhatsApp via InfiQ
Send Razorpay payment links where they get opened, confirm every successful payment instantly, and recover failed ones with a polite retry — all on WhatsApp.
How the data flows
Razorpay
your system
InfiQ
rules + templates
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Live syncWhy connect
What syncing Razorpay unlocks
Four flows teams typically wire up first when Razorpay starts talking to WhatsApp.
Payment links in chat
Generate a Razorpay payment link from your backend and deliver it in a WhatsApp template with the amount and purpose spelled out. One tap to pay, no app-switching guesswork.
Instant receipts
Razorpay's payment-captured webhook triggers a confirmation message with the amount, reference ID and what happens next — before the customer starts wondering.
Failed-payment recovery
Payment-failed events fire a retry message with a fresh link. A same-minute WhatsApp nudge recovers payments that a next-day email never would.
Reminders for dues and renewals
Schedule reminders for pending invoices, subscription renewals and EMI dues, each carrying its own payment link and a clear due date.
How it works today
Connect today with webhooks and the REST API
No waiting on a connector: Razorpay and InfiQ can talk today over the same rails the native integration will use.
- 1
Create your API credentials
Sign in to the InfiQ dashboard and generate a scoped API key — it takes about a minute.
- 2
Wire Razorpay events to InfiQ
Point Razorpay's webhooks or automation layer at the InfiQ REST API, and subscribe to InfiQ webhooks for replies and delivery states.
- 3
Send approved templates
Trigger pre-approved WhatsApp templates with live data, and handle inbound replies in the shared team inbox or your own system.
Example flows
- payment_link.paid webhook → InfiQ API → receipt template with amount and reference
- payment.failed webhook → retry template with a regenerated payment link
- Invoice due in 3 days → reminder template with link and due date
Endpoint references, payload examples and sandbox keys are in the developer docs.
Native Razorpay integration
A guided connector in the InfiQ dashboard: connect your Razorpay account, choose which payment events send which templates, and enable ready-made recipes for receipts, retries and due-date reminders — without touching webhook code.
Native integration coming soon — connect today via webhooks and the REST API. Flows you build now carry over unchanged when the connector ships: it replaces the wiring, not your templates or automations.
Where it fits
Teams that pair Razorpay with WhatsApp
See how businesses in these industries run the flows above end to end on InfiQ.
Related
Where this integration fits
FAQ
Razorpay integration — common questions
Is the Razorpay integration available now?
Yes — you can connect Razorpay to InfiQ today using webhooks and the REST API. What is still in development is the native one-click connector; until it ships, the connection is API-based rather than point-and-click.
What can I automate between Razorpay and WhatsApp?
Delivering payment links on WhatsApp, instant payment confirmations and receipts, failed-payment retries with fresh links, and scheduled reminders for invoices, renewals and EMIs. Every Razorpay webhook event can map to a template.
Do I need developers to set this up?
For the direct API route, yes — a developer typically wires up the first flow in a few hours using our docs at /developers. If you have no engineering bandwidth, you can bridge Razorpay and InfiQ through Zapier or Make without writing code. The native connector will remove the technical step entirely.
When is the native connector coming?
Native connectors roll out in phases and we do not publish dates we cannot keep — talk to us for the current roadmap. Building on the API today is safe: when the connector ships it replaces the plumbing, not your templates or message flows.
Put Razorpay on WhatsApp this week.
Start with the API today and switch to the native connector when it lands. Our team will map the flow in a 20-minute call.