WhatsApp Business API in Kumbakonam, Tamil Nadu

How WhatsApp pricing works in 2026 — and what InfiQ charges

It is worth being precise, because the model changed. Since 1 July 2025, WhatsApp bills per delivered message, priced by category — marketing, utility, and authentication — rather than the old per-conversation model. The 24-hour service window still exists, but it is now a free window for replying to a customer who messaged you first; it is not the billing unit. A promotional broadcast is a marketing message; an order or payment update is a utility message; an OTP is an authentication message, and each carries its own rate. InfiQ applies transparent ₹ pricing (ex-GST), so you can see what a campaign will cost before you send it and reconcile it cleanly against a GST invoice raised to your Tamil Nadu registration. There is no guesswork about conversation counts, and no surprise line items at month end.

• Marketing messages: offers, catalogues, festival promotions — sent to opted-in customers
• Utility messages: order, dispatch, payment and appointment updates tied to a transaction
• Authentication messages: OTPs and login codes
• Free service window: replies to a customer-initiated chat within 24 hours are not charged

Language and support that fit the delta

In Kumbakonam, Tamil is the language of trade — from the workshop floor to the wholesale counter to the customer at the door. WhatsApp on the official API through InfiQ lets you send, automate, and reply in Tamil and English, including approved message templates, so your customers read your messages in the language they speak and your team runs the account in the language they work in. InfiQ provides India-hours support during setup and after go-live, so questions about template rejections, number connection, or a festival-day send get answered by people who understand both the platform and how a Tamil Nadu business operates. You are not translating a foreign playbook — you are running WhatsApp the way Kumbakonam already communicates.

Onboarding: from verification to live in 2 hours

Getting live on the official API is a defined process, and InfiQ handles the technical parts. First, your business is verified in Meta Business Manager using your GST or registration documents. Next, your chosen number is connected through Meta's Embedded Signup — crucially, this keeps your business as the owner of the WhatsApp Business Account and its BSUID (Business-Scoped User ID), so you are never renting your presence from a middleman. Then your initial message templates are submitted and approved, and you go live — typically within 2 hours end to end. InfiQ also helps you check green-tick eligibility and prepare a green-tick application, and gets your first use cases wired up so day one is productive, not just switched on.

• 1. Verify your business in Meta Business Manager with GST or registration documents
• 2. Connect your number via Embedded Signup — you keep BSUID and account ownership
• 3. Get your first message templates approved (Tamil and English supported)
• 4. Go live, typically in 2 hours, with your core use cases ready

Serving businesses across Kumbakonam and the Cauvery delta

InfiQ onboards Tamil Nadu businesses of every size, from a single-owner metalware workshop to a multi-branch textile trader or a growing engineering supplier. Whether you are in the temple-town core, along the trading streets, or in the surrounding delta towns of Thanjavur district, the setup is the same official API, the same transparent ₹ pricing, and the same ownership. And because your account and BSUID stay yours, you can grow — add agents, add automation, add new use cases — without re-platforming or losing your history. Kumbakonam businesses tend to think long-term and buy for durability; InfiQ's approach to the WhatsApp Business API is built the same way.