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WhatsApp Business API for Frankfurt's fair buyers and finance desks, sent from India

Frankfurt meets India in two places: across a banking desk and across a trade-fair counter. Both conversations can move to WhatsApp, as long as the buyer or client opted in first.

Trade 1

Banking and finance

The city of the European Central Bank and the Bundesbank, and of Deutsche Bank, which invested €571 million in India in 2024.

Trade 2

Trade fairs

Messe Frankfurt's Heimtextil, where India ranks among the ten leading exhibitor countries.

State
Hesse
Country
Germany
Dialling code
+49 69 (069 at home)
Indian consulate
Frankfurt: Hesse, NRW, Rhineland-Palatinate, Saarland[1]
Heimtextil 2027
12 to 15 January, Frankfurt[5]
Clock
CET (UTC+1); CEST (UTC+2) late March to late October[7]

For India-based exporters, banks, fintechs, IT firms and travel desks with contacts in Frankfurt: how a Heimtextil stand conversation becomes a lawful opt-in, which messages count as marketing under §7 UWG, when to send on Frankfurt's clock, and what each +49 message costs in rupees.

See it work

From a Heimtextil stand to a dispatch update

A buyer from a Frankfurt furnishing house stops at an Indian home-textile stand and scans its WhatsApp code. Play the conversation to see where the opt-in happens and which message is which.

The second button matters. A buyer who chose updates only has not agreed to collection news, and §7 UWG asks for prior express consent before advertising by electronic mail, business buyers included. Recording which button was pressed keeps the two apart.

After the fair, the exporter's order system sends the dispatch and delivery templates through the developer API, and the buyer's questions come back into the shared team inbox for whoever handles the account.

One fair conversation, start to finish

7 / 7
Home-textile exporter, IndiaBusiness account

Today

  1. Customer: Hallo, we spoke at your stand this morning. Could you send the price list for the cushion covers?10:30
  2. Home-textile exporter, India: DocumentDocumentDanke! Here is the 2027 price list. Shall we post swatches to your Frankfurt office?10:31Read
  3. Customer: Yes please. Can you tell me when they ship?10:32
  4. Home-textile exporter, India: Happy to. May we send you sample and order updates on WhatsApp? Collection news is separate and only if you say so.10:33ReadUpdates only (chosen)Updates and newsNo thanks
  5. Customer: Updates only10:34
  6. WhatsApp notice: Opt-in recorded: order updates; source, stand chat; time stamped.
  7. Home-textile exporter, India: Swatches dispatchedYour swatch parcel left our warehouse today. Tracking number 4471-09. Expected at your Frankfurt office on Thursday.Reply STOP to end updates10:36Delivered

Message 7 of 7

Home-textile exporter, IndiaTemplateDelivered (two grey ticks)

A utility template, sent days later once the courier booked it.

A pre-approved template with header, body, footer and buttons — the only way to message a customer outside the 24-hour window.

The buyer writes first, so the business can answer freely for 24 hours. The opt-in is asked for in plain words and recorded; the later dispatch notice is an approved utility template sent at the Germany rate.

Message 7 of 7: Home-textile exporter, India, Template, Delivered (two grey ticks). A utility template, sent days later once the courier booked it.

Frankfurt and India in the consulate's figures

India's consulate general sits in Frankfurt. These lines from its briefs, and from Messe Frankfurt, explain who in India writes to the city.

The consulate general in Frankfurt covers Hesse, North Rhine-Westphalia, Rhineland-Palatinate and Saarland.[1]

Its economic brief names North Rhine-Westphalia, Hesse, Bavaria and Baden-Württemberg as the states where Indian companies cluster.[2]

India–Germany trade reached a record US$33.40 billion in 2024: US$15.09 billion of Indian exports and US$18.31 billion of imports from Germany.[2]

Germany is the 9th largest foreign direct investor in India, with US$15.11 billion from April 2000 to March 2025; the brief lists Deutsche Bank's €571 million in November 2024 among recent investments.[2]

Heimtextil 2026 brought 3,000 exhibitors and over 48,000 buyers to Frankfurt, with India among the ten leading exhibitor countries.[5]

The bilateral brief counts close to 3,22,000 Indian passport holders and people of Indian origin in Germany, around 60,000 of them students.[3]

Since 3 June 2026, Indian nationals changing planes in Germany for a non-Schengen destination no longer need an airport transit visa if they stay airside.[4]

Who in India writes to Frankfurt

Four kinds of sender, and the first WhatsApp messages each of them needs approved.

Home-textile and furnishing exporters

India is among Heimtextil's leading exhibitor countries, and each fair ends with a list of buyers to follow up.[5]

  • Stand chats that end in an opt-in
  • Price list and catalogue on request
  • Swatch and order dispatch notices

Banks, fintechs and NRI services

Indians living in Germany, many of them professionals and students, keep accounts, investments and family payments in India.[3]

  • KYC document reminders
  • Remittance and payment confirmations
  • Login codes for app sign-in

IT and services firms

Hesse is one of the four states where the consulate sees Indian companies cluster, with delivery teams in India working to Frankfurt's day.[2]

  • Incident and release notices
  • Shift alerts for engineers in India
  • Client meeting confirmations

Travel desks

Travellers changing planes in Germany need the transit rule and their connection details where they will look for them.[4]

  • Transit and connection reminders
  • Itinerary confirmation
  • Rebooking alerts

Which language a Frankfurt template goes in

Meta approves each language version of a template on its own. A Frankfurt programme usually needs two, sometimes three.

A Heimtextil buyer may be German, Danish or American, so ask for the preferred language in the stand chat and store it with the opt-in. Replies inside the 24-hour window can be in any language an agent writes; InfiQ's own support team works in English and Hindi.

Meta template languages relevant to Frankfurt am Main
LanguageMeta codeUse it for
GermandeFurnishing buyers, retail and most client messages in the city
EnglishenInternational fair buyers and English-speaking finance teams
HindihiIndian professionals and families who prefer it, for NRI services

Prices in ₹ and EUR

What a message to a Frankfurt number costs

German numbers are billed at the Germany line of Meta's rate card: ₹4.84 for a dispatch notice or KYC reminder, ₹12.01 for collection news, ₹4.84 for a login code and ₹4.84 for a service reply, in rupees before GST. Plans start at ₹999 a month.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ €9.38 EUR

₹833 / month, billed yearly≈ €7.83 EUR

Growth

₹2,999 / month≈ €28.17 EUR

₹2,499 / month, billed yearly≈ €23.48 EUR

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Frankfurt am Main · Germany

InfiQ per-message rates for Frankfurt am Main in rupees and EUR
Category₹ INREUR
Marketing₹12.0088€0.113
Utility₹4.8386€0.0455
Authentication₹4.8386€0.0455
Service₹4.8386€0.0455
Per-message rates for all 47 markets, in ₹ and EUR
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina€0.0511₹5.4352€0.0215₹2.2874€0.0215₹2.2874€0.0215₹2.2874
Bangladesh€0.0605₹6.4397€0.0031₹0.3254€0.0031₹0.3254€0.0031₹0.3254
Brazil€0.0516₹5.4970€0.0056₹0.5981€0.0056₹0.5981€0.0056₹0.5981
Chile€0.0734₹7.8162€0.0165₹1.7585€0.0165₹1.7585€0.0165₹1.7585
Colombia€0.0103₹1.0993€0.0007₹0.0706€0.0007₹0.0706€0.0007₹0.0706
Egypt€0.0532₹5.6629€0.0030₹0.3167€0.0030₹0.3167€0.0030₹0.3167
France€0.0710₹7.5588€0.0248₹2.6393€0.0248₹2.6393€0.0248₹2.6393
Germany€0.113₹12.0088€0.0455₹4.8386€0.0455₹4.8386€0.0455₹4.8386
Hong Kong€0.0605₹6.4397€0.0215₹2.2867€0.0215₹2.2867€0.0215₹2.2867
Hungary€0.0710₹7.5596€0.0288₹3.0700€0.0288₹3.0700€0.0288₹3.0700
India€0.0089₹0.9435€0.0018₹0.1941€0.0013₹0.1402€0.0014₹0.1450
Indonesia€0.0339₹3.6133€0.0206₹2.1979€0.0206₹2.1979€0.0206₹2.1979
Iraq€0.0282₹2.9992€0.0065₹0.6943€0.0065₹0.6943€0.0065₹0.6943
Israel€0.0292₹3.1045€0.0044₹0.4662€0.0044₹0.4662€0.0044₹0.4662
Italy€0.0656₹6.9847€0.0248₹2.6369€0.0248₹2.6369€0.0248₹2.6369
Kazakhstan€0.0499₹5.3098€0.0149₹1.5824€0.0149₹1.5824€0.0149₹1.5824
Kuwait€0.0654₹6.9671€0.0363₹3.8671€0.0363₹3.8671€0.0363₹3.8671
Malaysia€0.0711₹7.5644€0.0116₹1.2314€0.0116₹1.2314€0.0116₹1.2314
Mexico€0.0328₹3.4877€0.0070₹0.7471€0.0070₹0.7471€0.0070₹0.7471
Morocco€0.0342₹3.6425€0.0190₹2.0218€0.0190₹2.0218€0.0190₹2.0218
Netherlands€0.132₹14.0494€0.0413₹4.3987€0.0413₹4.3987€0.0413₹4.3987
Nepal€0.0605₹6.4397€0.0028₹0.2990€0.0028₹0.2990€0.0028₹0.2990
Nigeria€0.0427₹4.5421€0.0055₹0.5898€0.0055₹0.5898€0.0055₹0.5898
Oman€0.0282₹2.9992€0.0204₹2.1709€0.0204₹2.1709€0.0204₹2.1709
Pakistan€0.0391₹4.1620€0.0124₹1.3200€0.0124₹1.3200€0.0124₹1.3200
Peru€0.0581₹6.1843€0.0248₹2.6392€0.0248₹2.6392€0.0248₹2.6392
Poland€0.0302₹3.2105€0.0101₹1.0702€0.0101₹1.0702€0.0101₹1.0702
Qatar€0.0282₹2.9992€0.0099₹1.0547€0.0099₹1.0547€0.0099₹1.0547
Romania€0.0710₹7.5596€0.0239₹2.5436€0.0239₹2.5436€0.0239₹2.5436
Russia€0.0662₹7.0520€0.0330₹3.5173€0.0330₹3.5173€0.0330₹3.5173
Saudi Arabia€0.0475₹5.0537€0.0088₹0.9401€0.0088₹0.9401€0.0088₹0.9401
Singapore€0.0605₹6.4397€0.0132₹1.4072€0.0132₹1.4072€0.0132₹1.4072
South Africa€0.0314₹3.3385€0.0079₹0.8369€0.0079₹0.8369€0.0079₹0.8369
Spain€0.0584₹6.2161€0.0165₹1.7578€0.0165₹1.7578€0.0165₹1.7578
Sri Lanka€0.0605₹6.4397€0.0017₹0.1759€0.0017₹0.1759€0.0017₹0.1759
Turkey€0.0090₹0.9587€0.0007₹0.0792€0.0007₹0.0792€0.0007₹0.0792
Ukraine€0.0710₹7.5596€0.0246₹2.6138€0.0246₹2.6138€0.0246₹2.6138
United Arab Emirates€0.0475₹5.0537€0.0130₹1.3811€0.0130₹1.3811€0.0130₹1.3811
United Kingdom€0.0524₹5.5795€0.0182₹1.9346€0.0182₹1.9346€0.0182₹1.9346
North America€0.0206₹2.1976€0.0028₹0.2989€0.0028₹0.2989€0.0028₹0.2989
Rest of Africa€0.0186₹1.9796€0.0033₹0.3516€0.0033₹0.3516€0.0033₹0.3516
Rest of Asia Pacific€0.0696₹7.4057€0.0093₹0.9938€0.0093₹0.9938€0.0093₹0.9938
Rest of Central & Eastern Europe€0.0710₹7.5596€0.0175₹1.8595€0.0175₹1.8595€0.0175₹1.8595
Rest of Latin America€0.0611₹6.5048€0.0093₹0.9934€0.0093₹0.9934€0.0093₹0.9934
Rest of Middle East€0.0324₹3.4490€0.0075₹0.7998€0.0075₹0.7998€0.0075₹0.7998
Rest of Western Europe€0.0489₹5.2054€0.0141₹1.5019€0.0141₹1.5019€0.0141₹1.5019
Other€0.0499₹5.3098€0.0064₹0.6769€0.0064₹0.6769€0.0064₹0.6769
Currency converter

€9.38 EUR

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. An NRI client in Frankfurt who kept a +91 number is charged the India rate, ₹0.19 for a utility message and ₹0.14 for a login code. The euro column is indicative only; InfiQ invoices in rupees.

Work out your own monthly cost by message type.

Calculate your exact cost

Nearby

City pages near Frankfurt

Nearest first, in Germany and the neighbouring countries.

The consent rule and the Germany rate apply across the country; the Germany guide explains them, including the narrow existing-customer exception.

Questions Frankfurt am Main businesses ask

We exhibit at Heimtextil from 12 to 15 January 2027. How do we collect WhatsApp opt-ins from buyers at our stand?+
Put a QR code or click-to-chat link on the stand that opens a chat with a pre-filled request. When the buyer writes, you can reply freely for 24 hours; ask in that chat whether they want order updates, collection news or both, and record the answer. InfiQ keeps each opt-in's source and time so you can show it later.
A buyer asked for our price list at Heimtextil. Can we send them next season's collection in July without asking again?+
Sending the list they asked for, in the chat they opened, is a reply. A collection mailing months later is advertising, and §7 UWG asks for the buyer's prior express consent, even for a business. If they only agreed to order updates, ask before you send news; the [Germany guide](/whatsapp-business-api/countries/germany) explains the existing-customer exception.
Our Mumbai fintech serves Indians working at Frankfurt banks. Do KYC reminders to them cost the German or the Indian rate?+
It depends on the number, not the address. A reminder to a +49 number costs ₹4.84; to a +91 number that the client kept from India, ₹0.19. Store every number with its country code, and keep KYC and payment messages as utility templates, separate from offers.
Our travellers change planes in Frankfurt on the way to the United States. What can our WhatsApp reminder say about transit visas?+
The consulate in Frankfurt advises that since 3 June 2026 Indian nationals connecting to a non-Schengen destination no longer need an airport transit visa if they stay airside; leaving the transit area still needs a Schengen visa. Link to the consulate's advisory rather than paraphrasing it, and send the reminder as a utility template.
When should a payment reminder leave Mumbai to reach a Frankfurt client at 09:00 on a winter weekday?+
At 13:30 IST while Germany is on Central European Time, which runs from 25 October 2026 to 28 March 2027; in summer time the same 09:00 is 12:30 IST. Schedule the template in Frankfurt time and the platform works out the Indian hour.
Our IT company's German subsidiary is in Eschborn, just outside Frankfurt. Which company should hold the WhatsApp account?+
InfiQ serves India-based businesses: it invoices in rupees with GST and keeps customer data in India, so the Indian parent is the natural account holder and can message German numbers at the Germany rate. If the account must belong to the business based in Eschborn or Frankfurt, talk to sales about whether InfiQ fits.

Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]Jurisdiction of the Consulate · Consulate General of India, Frankfurt · read 2026-10-20
  2. [2]Brief on India–Germany Economic & Commercial Relations · Consulate General of India, Frankfurt · read 2026-10-20
  3. [3]India–Germany Bilateral Brief (as on 15 June 2026) · Consulate General of India, Frankfurt · read 2026-10-20
  4. [4]Home page advisory: airport transit visa for Indian nationals · Consulate General of India, Frankfurt · read 2026-10-20
  5. [5]Heimtextil 2026: final report · Messe Frankfurt · read 2026-10-20
  6. [6]Gesetz gegen den unlauteren Wettbewerb (UWG), §7 · Bundesministerium der Justiz · read 2026-10-20
  7. [7]tzdb 'europe' file: Europe/Berlin and the EU summer-time rule · IANA Time Zone Database · read 2026-10-20

Follow up Frankfurt on WhatsApp

Start a 7-day Lite trial, no card needed, and get your stand and order templates approved before the fair. If your business is based in Frankfurt, talk to sales about whether InfiQ fits.