WhatsApp Business API in Bhalswa Jahangir Pur, Delhi

How WhatsApp API billing works — and what InfiQ charges

Since 1 July 2025, Meta bills the WhatsApp Business API per delivered message, priced by category — marketing, utility and authentication each carry a different rate. The old 24-hour 'conversation' is now simply a free service window: when a customer messages you first, you can reply with normal session messages at no per-message charge for 24 hours, and only template-initiated messages outside that window are billed by category. InfiQ layers its own transparent platform pricing on top of Meta's live rate card (all prices ex-GST), so you see exactly what a marketing broadcast versus a utility reminder costs before you send it. There are no hidden per-agent surcharges buried in the fine print, and every rupee is invoiced with GST to your Delhi business, making input-credit reconciliation clean for your accountant.

• Delivered-message billing by category: marketing, utility, authentication
• 24-hour service window for replying to customer-initiated chats (free today, chargeable from 1 October 2026)
• Transparent ₹ platform pricing, ex-GST
• GST invoices issued to your Delhi (Bhalswa Jahangir Pur) business address

Onboarding a Bhalswa Jahangir Pur business, step by step

Getting live on the official API is faster than most local businesses expect, and InfiQ handles the parts that usually trip people up. First, we verify your business inside Meta Business Manager using your existing GST and registration documents. Next, you connect your phone number through Meta's Embedded Signup — and critically, the account and its BSUID (Business-Scoped User ID, the identifier tied to the 2026 WhatsApp usernames change) stay under your ownership, not ours. We then help you draft and submit your first message templates for approval, in Hindi, Punjabi or English, so they clear Meta's review the first time. Once templates are approved and your display name is set, you go live — typically within 2 hours including business verification. If you qualify for the green tick (official business account badge), we guide you through that application too.

• 1. Verify your business in Meta Business Manager with GST and registration docs
• 2. Connect your number via Embedded Signup — you keep full BSUID and account ownership
• 3. Submit templates in Hindi, Punjabi or English and get them approved
• 4. Go live in 2 hours; apply for the green-tick verified badge if eligible

Support in Hindi, Punjabi and English

Customer communication only works when it happens in the language your customers actually type in. Around Bhalswa Jahangir Pur, that is overwhelmingly Hindi and Punjabi, with English for professional and D2C contexts. InfiQ lets you build templates, automated replies and broadcasts in all three, and our onboarding and support run on India hours so a query raised during your working day gets answered the same day. Your team manages conversations from a clean shared inbox, so an enquiry that comes in while the shop is busy is not lost — it is queued, routed and answered, without anyone handing around a personal phone.