For an NBFC, "back in stock" rarely means a product on a shelf — it means a loan scheme, a limited pre-approved offer, or a fresh disbursal window has reopened after being paused or fully subscribed. This ready-to-use, Meta-compliant WhatsApp template lets you tell the exact customers who missed out that the offer is live again, with a one-tap path to apply. Copy it, fill the variables, add your opt-out line, and send within minutes of approval through InfiQ.
Live previewback_in_stock
Good news {{1}}! Your pre-approved {{2}} offer is available again — up to {{3}} at {{4}}. Slots are limited and were fully subscribed last cycle, so apply before {{5}} to lock your rate. Reply STOP to opt out.
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Template at a glance
A compliant WhatsApp marketing template that alerts NBFC customers when a paused loan scheme, pre-approved offer, or disbursal slot reopens — with variables, an opt-out line, and Meta approval tips built in.
Send this message when an offer that was previously closed becomes available again to a specific customer segment. Common NBFC triggers include a pre-approved personal or business loan limit being refreshed, a festive or quarter-end scheme reopening after its allocation was fully subscribed, a top-up loan slot freeing up for an existing borrower, or a gold-loan or two-wheeler-finance product returning after a policy pause. The message is only appropriate for people who genuinely qualify and who previously showed interest or held a lapsed pre-approval — sending it as a cold blast to your entire list is both a compliance risk and a fast route to blocks. Treat the trigger as an event on a single customer's journey, not a bulk campaign.
Regulated financial messaging lives or dies on relevance, so lean into the variables. {{1}} carries the customer's name, {{2}} names the exact product they were interested in, and {{3}} and {{4}} state the offer they actually qualify for — never a generic headline rate you cannot honour. {{5}} adds a real deadline tied to the reopened allocation, which creates urgency without exaggeration. Because the amount and rate are the customer's own indicative terms, the message reads like a personal callback from their relationship manager rather than a mass promotion. Keep numbers truthful and consistent with your sanction terms; inflated or bait rates violate both Meta policy and RBI fair-practice expectations and will get the template — and eventually your number — penalised.
This is a promotional message: it invites the customer to take up an offer, so it must be submitted under the Marketing category. Submitting a promotional message as Utility to save on rates is the single most common rejection reason, and repeat mis-categorisation can slow your whole account's review. When you submit, provide realistic sample values for all five variables so Meta's reviewer can see the message is specific and truthful, keep the opt-out line in the body, and avoid words that imply guaranteed approval ('guaranteed loan', 'instant sanction') which trigger rejections for regulated lending. In InfiQ's template manager you get inline category guidance and pre-submission checks that catch the usual causes before Meta ever sees the draft.
Since Meta moved off per-conversation pricing on 1 July 2025, WhatsApp bills per delivered message by category — this template is charged at the marketing rate for every message that reaches a handset. The 24-hour window that opens when a customer replies is a free service window for follow-up support, not a billing unit, so a customer who taps 'Talk to an advisor' can be helped without extra template charges for that session. InfiQ applies transparent ₹ pricing (ex-GST), shown per delivered marketing message so you can forecast a reopened-offer campaign before you send it. Use the cost tool to slide your monthly volume and see the spend against expected re-activations.
Keep a short library so the right version fires for the right trigger. A trimmed variant that uses only name, product and deadline is ideal for high-frequency top-up alerts where the customer already knows their terms. An incentive variant adds a time-bound sweetener — waived processing fee or a rate concession for applying before the deadline — which suits genuinely promotional pushes and must stay in the Marketing category. And a regional-language variant in Hindi, Tamil, Telugu or your borrowers' language consistently lifts read and reply rates for retail lending audiences. Every variation still needs its own opt-out line and its own approval; clone the base template in InfiQ, edit, and resubmit.
Open it in InfiQ with the body, variables and buttons already filled in. Pick a name, submit for approval, and you can be live on the official WhatsApp Business API in about 2 hours.
Same category, different moment in the journey — most teams approve two or three of these together.
A Marketing-category WhatsApp template for NBFCs to recover abandoned loan applications, EMI top-ups and renewals — includes {{1}}-style variables, a mandatory opt-out line, two buttons, sample values, and approval tips. Bills at Meta's marketing per-delivered-message rate plus InfiQ's transparent ₹ pricing (ex-GST).
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Use this template — Delivery Tracking WhatsApp Template for NBFCs (opens in a new tab)A utility-category WhatsApp template NBFCs use to remind customers of scheduled events — advisory calls, disbursal appointments, KYC drives, EMI review meetings and webinars — with variables for name, event, date and time, plus View details and Add to calendar buttons.
Use this template — Event Reminders WhatsApp Template for NBFCs (opens in a new tab)Get this template approved and start alerting eligible NBFC customers the moment an offer is live again — book a demo with InfiQ, your official Meta Business Partner for the WhatsApp Business API in India.