Compliance articles

Practical guides on compliance — written and kept current by the team building InfiQ.

WhatsApp for Banking in India: BFSI Compliance Playbook 2026

WhatsApp for banking, NBFCs and insurers: authentication OTPs, collections tone, KYC Flows, DPDP duties and the 1 October 2026 change hitting Q4 budgets.

ITInfiQ Team15 Aug 2026 16 min read

whatsapp business api

WhatsApp Quality Rating 2026: How to Fix a Flagged Number Fast

WhatsApp quality rating explained: GREEN, YELLOW, RED, the 3-hour template pause ladder, and a 7-day recovery runbook to get your number back to high quality.

ITInfiQ Team17 Jul 2026 13 min read

compliance

WhatsApp Opt-In Under the DPDP Act: A Practical Guide

What counts as valid WhatsApp opt-in under India's DPDP Act and Meta policy — collection surfaces, copy examples, record-keeping, and opt-out handling.

ITInfiQ Team2 Jul 2026 11 min read

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